Child Support Supervisor (Assistant Corp Counsel II)
Walworth County
Child Support Supervisor (Assistant Corp Counsel II)
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Child Support Supervisor (Assistant Corp Counsel II)
Salary
$51.29 - $66.44 Hourly
Location
Elkhorn, WI
Job Type
Full-time
Job Number
2025-00005
Department
Corporation Counsel
Opening Date
01/08/2025
Closing Date
1/29/2025 5:00 PM Central
+ Description
+ Benefits
+ Questions
An Equal Opportunity Employer
Position Summary
This position is responsible for ensuring Child Support programs are administered according to state and federal statutes. Responsibilities include problem-solving daily operational issues, assigning work duties, developing new or streamlined policies and procedures and meeting state and federal mandates for case quality control, timeliness and other requirements. Review and sign pleadings and attend court hearings in which the State of Wisconsin is a real party in interest.
SUPERVISION
This position directly supervises one Child Support Lead Worker, five Support Specialists, one Paternity Specialist, a Litigation Assistant and three Administrative Clerk IIIs by carrying out supervisory responsibilities in accordance with the organization's policies and applicable laws. Responsibilities include interviewing, hiring, and training employees; planning, assigning, and directing work; appraising performance; rewarding and disciplining employees; addressing complaints and resolving problems.
SCHEDULE
Days: Monday - Friday
Work Hours: 8:00 am to 4:30 pm
Hours Per Shift: 8
Shifts Per Pay Period: 10
Position FTE: 1.00
Applications are being accepted from current County employees as well as members of the public.
Essential Duties and Responsibilities
This job description reflects management's assignment of essential functions; it does not prescribe or restrict the tasks that may be assigned.
Run reports from the state systems for staff to ensure compliance with state, federal and county regulations.
Review and negotiate cooperative agreements with the Clerk of Courts and Family Court Commissioner and other county departments, ensuring the timely signing of these agreements and coordination with the state for on-going payment of services.
Monitor case statistics to assure that the County is receiving 100% of available funding based on the performance-based standards established by the federal government.
Ensure that the County reviews and is knowledgeable about the state/county annual contract; communicate changes in that contract and ensure timely receipt by the state.
Prepare and monitor the annual budget for the Child Support program.
Review and approve all Child Support expenditures, under the constraints of the budget, and properly record revenues and expenditures.
Recommend monthly journal entries to record cooperative agreement expenses and send to Finance Department for processing.
Assist Purchasing Department in preparing subcontractor contracts for vendor bidding. Monitor and give final approval of vendor bidding and final vendor contract.
With the assistance of an assigned financial analyst, review and approve monthly SPARC expenditure reporting to the State for child support and reconcile monthly reports to the general ledger.
Conduct staff meetings and training for child support staff.
Monitor caseloads for performance-based funding; identify areas that need improvement and develop plans to ensure the maximum funding.
Keep abreast of State and Federal program changes and communicate this information to the staff, agency and local stakeholders. Attend child support conferences and meetings as necessary to keep up-to-date on program changes and requirements.
Review case closures to ensure that they meet federal guidelines.
Ensure compliance with financial, federal and state audits.
Implement new State and Federal programs and policies by directing and training staff.
Assist staff with case problems, providing customer service as needed.
Respond to participant inquiries regarding case status. Ensure staff is providing appropriate customer service to all participants.
Answer questions and resolve policy and case system issues for line staff on a daily basis. This may involve working with State to interpret and apply complicated policies correctly.
Research, track and analyze Child Support program data in order to provide information to management, county board and other interested parties. Gather information from reports including performance standards and demographic information as needed.
Review the quarterly Random Moment Time Study employee roster and ensure prompt employee response to sampling.
Organize, prioritize and develop training and workflow for interagency/departmental program operations.
Approve adjustment requests for child support payments.
Provide support and supervision to the child support office.
Liaison with the Assistant Corporation Counsel II and the Deputy Corporation Counsel to ensure that the duties of attorney are fulfilled in a manner that matches the needs of the agency. Review pleadings and attend court hearings as needed to provide support for the Assistant Corporation Counsel II handling child support matters.
Contribute to and participate in the strategic plan and long term goals of the agency.
Demonstrate a commitment to county safety and risk management efforts.
Qualifications
To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
Education and/or Experience
Undergraduate degree and post-graduate legal degree (J.D., LLM) and three to five years of relevant prior experience as an attorney, or equivalent combination of education and experience. Supervisory experience required. Knowledge of Wisconsin Child Support programming and regulations preferred.
Certificates, Licenses, Registrations
Licensed to practice law in the State of Wisconsin and shall be a member in good standing with the State Bar of Wisconsin.
Special Requirement
As a post-offer pre-employment condition, a criminal background check conducted by the State Department of Justice (DOJ) including FBI fingerprinting must be successfully completed and passed. Walworth County may disqualify an applicant if the position’s responsibilities are substantially related to the applicant’s criminal history. Wisconsin’s Fair Employment Law, s. 111.31 – 111.395, Wis. Stats., prohibits discrimination because of an arrest or conviction record, however, Walworth County may disqualify an applicant if the position’s responsibilities are substantially related to the applicant’s criminal history. Management reserves the right to make employment contingent upon successful completion of the background check. Cost of the background check and fingerprinting will be covered by Walworth County.
Interactions and Communications
Excellent written and verbal communications skills required to actively persuade and/or direct others toward the achievement of expected outcomes.
Decision Making
This position has authority to make decisions by interpreting and applying department policies and practices with general managerial direction as needed. These decisions directly impact performance at the department wide level and decision making requires a close collaboration of all those involved in the decision making process.
Thinking and Problem Solving
In relation to established procedures, protocols and policies of the County, challenges and problems occurring in this position are complicated and require interpretation and application of policies and objectives impacting large departments or multiple departments of the County organization.
Tools & Equipment Used
Telephone Personal Computer/Printer
Calculator Copy Machine
WORK ENVIRONMENT The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
The noise level in the work environment is usually quiet.
PHYSICAL DEMANDS The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
While performing the duties of this job, the employee is regularly required to sit and talk and hear. The employee frequently is required to stand and walk. The employee is occasionally required to use hands to finger, handle, or feel and reach with hands and arms. The employee is occasionally required to climb or balance; stoop, kneel, crouch, or crawl; and taste or smell. The employee must occasionally lift and/or move up to 10 pounds. Specific vision abilities required by this job include close vision, distance vision, color vision, and peripheral vision.
Selection Process
TO INCLUDE:
Formal Walworth County Electronic Application
Education & Experience Review
Verification of Licensure
Oral Department Interview
Reference Check
Background Check
Post Offer Physical Exam
Drug Screen
Other job related tests may be required.
WALWORTH COUNTY EMPLOYEE BENEFIT SUMMARY
I – Salaried Exempt Employees
BARGAINING UNIT: Salaried Exempt Employees
DATE: January 1, 2019
EMPLOYMENT STATUS: All employees of Walworth County are at-will employees.
BASIS OF PAYMENT: Salaried, FLSA Exempt. You are not eligible for overtime or compensatory time. You are required to account for all time absent from your regular work schedule.
SCHEDULED TIME OFF: Accrued based on salary each pay period. All accrued scheduled time off hours are available for use, subject to approval of your supervisor. You accrue scheduled time off (pro-rated for part-time) equivalent to the following:
15 days per year after 1 year of Walworth County Service
20 days per year after 5 years of Walworth County Service
25 days per year after 15 years of Walworth County Service
*may be considered for additional Scheduled Time Off (STO) based on continuous related experience per Ord. Sec. 15-515 (e)
PERSONAL TIME OFF: Employees will receive 64 hours of personal time off as a lump sum at the beginning of each year (pro-rated for part-time and newly-hired employees). At the end of each calendar year, an employee may request to move remaining personal time off hours to the extended sick leave bank. If no request is made, any remaining hours shall be paid out on the employee's last pay date of the calendar year.
EXTENDED SICK LEAVE BANK: Used for time off of work for more serious health conditions that require three or more consecutive days off or when on an approved leave of absence.
HOLIDAYS: Ten paid holidays each year. As a part-time employee, you receive pro-rated holiday pay based on your positions budgeted FTE.
INSURANCE: Employees hired into a .75 FTE or higher position are eligible for Health, Dental, Life, Vision Short-Term Disability and Long-Term Disability insurance benefits on the first of the month following 30 days of service provided you complete enrollment forms within 30 days of hire. Employees hired into a .50 FTE or higher position are eligible for all benefits listed below except Health insurance. Employees hired into a .49 FTE or less position are eligible to participate in Short-Term Disability only.
Health Insurance: You can choose Tier 1 or Tier 2. Tier 1 is a standard co-pay plan. Tier 2 is a High Deductible Health Plan (HDHP) with a Health Savings Account (HSA). The County will contribute an amount approved by the County Board, payable as a lump sum to your HSA for Tier 2. You may also elect to contribute to your HSA up to the IRS maximum. You may elect either family or single coverage. The monthly premium will be split between the County and the employee.
Dental Insurance: You may elect either family or single coverage. The county shall pay 100% (single or family) of the premium for a full-time and 50% (single or family) of the premium for a part-time employee enrolled in dental insurance.
Life Insurance: The County provides you with term life insurance in an amount equal to $50,000. You have the option of purchasing additional coverage for yourself, spouse, and/or dependent children.
Short-Term Disability Insurance: The County provides you with Short-Term Disability Insurance with premiums paid by the employer.
LTD Insurance: The County provides you with Long-Term Disability Insurance. The monthly premium is 0.83% of your insured monthly wages. The County shall pay 67% of the premium & the employee shall pay 33% of the premium.
Vison Insurance: You may elect to participate in Vision insurance. The employee electing coverage shall pay 100% (single or family) of the premium for vision insurance.
WISCONSIN RETIREMENT: You are covered under the Wisconsin Retirement System if you are expected to work a minimum of 1200 hours per year for a period of one year or more. The WRS provides you with separation, disability or retirement benefits upon termination. The payment is split between the county and employee, as prescribed by state law. Employees expected to work less than 1200 hours per year will not receive this benefit.
EDUCATIONAL ASSISTANCE: After completing 6 months of employment, you are eligible to participate in the Educational Assistance Program and receive partial reimbursement for tuition upon completion of approved courses.
TAX-SHELTERED BENEFITS: You may elect to participate in the following tax-sheltered benefits:
Deferred Compensation (S457 plan)
Medical Spending Account (S125 plan)
Dependent Care Plan (S125 plan)
Health Savings Account (S223 plan)
WORKERS COMPENSATION: You are covered by Workers Compensation for any illness or injury arising out of your employment. Medical expenses and compensation for lost time are paid from the workers' compensation plan. In addition, the County will supplement the workers' compensation lost-time payment for up to 1 year, making you whole on a "net-check" basis.
DIRECT DEPOSIT: You are required to participate in direct deposit of your paycheck to a banking institution of your choice.
EMPLOYEE ASSISTANCE PROGRAM: You and your family are encouraged to use the Employee Assistance Program for help in addressing confidential family and financial matters. EAP services are provided through Curalinc. Please call 888-881-5462 for help.
BEREAVEMENT LEAVE: You will receive pay for up to 3 days for the purpose of bereavement over the death of your spouse, child, step-child, parent, step-parent, brother, sister, grandparent, grandchild, mother-in-law, father-in-law, or other member of the immediate household (excluding renters).
You will receive up to 1 day of pay for the death of your brother-in-law, sister-in-law, son-in-law, daughter-in-law, aunt, uncle, niece or nephew.
JURY DUTY: Your regular wages will be made-whole for any time you are required to serve on jury duty.
MILITARY LEAVE: Your regular wages will be made-whole for up to two weeks for you to meet your annual two-week reserve duty obligation. Extended military leaves are provided in accordance with state and federal laws.
LEAVE OF ABSENCE: You are required to request a leave of absence in writing and a minimum of 15 calendar days prior to your expected absence. All leaves are subject to approval of the Human Resources Department and are at the discretion of the County's representative, except as otherwise required by law. Under emergency situations, the leave papers must be submitted within 5 days after the absence begins. Periods of absence less than 5 days may be approved by your department head.
Note: This Summary provides only a brief outline of your benefits. All benefit terms and conditions are subject to the specific provisions of plan documents, policies, and/or legal rules and regulations. These benefits are subject to change from time to time by action of the County Board and/or Human Resources Committee.
01
Do you have a valid driver's license?
+ Yes
+ No
02
Please indicate below your highest level of education completed.
+ No High School Diploma/GED
+ High School Diploma/GED
+ Some College/Tech School
+ Associate's Degree
+ Bachelor's Degree
+ Master's Degree
+ Doctoral Degree
03
Please indicate what area your degree is in.
04
Are you licensed to practice law in the State of Wisconsin?
+ Yes
+ No
05
Do you have supervisory experience?
+ Yes
+ No
06
Briefly describe your relevant experience, including number of years.
Required Question
Employer
Walworth County
Address
P.O. Box 1001 100 W. Walworth Street Elkhorn, Wisconsin, 53121
Phone
262-741-7950
Website
http://www.co.walworth.wi.us
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