Wealth Personal Banking

In Wealth and Personal Banking, we serve 41 million customers globally, including 6.7 million who are international, from retail customers to ultra high net worth individuals and their families. We help our customers to take care of their day-to-day finances and to manage, protect and grow their wealth. Our international network and breadth of expertise enable us to deliver on HSBC’s purpose of opening up a world of opportunity by providing our customers with borderless banking and world-class wealth management through best-in-class, mobile-first capabilities and exceptional people. Our key areas of operations include Retail Banking and Wealth Management, Asset Management, Global Private Banking, Insurance, and Chief Operating Office.

We are currently seeking an experienced professional to join our team.

In this role, you will:

In-branch:
1. Engage and discover customer needs on branch entry
2. Promote digital/CCSS solution to release teller/PRA/UB’s service burden
3. Make referral on bank products based on customer needs
4. Protect the Bank - through vigilance against fraud, Knowing your customer, adhering to regulations/policies and minimising operational risk

Outreach:
1. Support Acquisition on-site activities on logistics, customer engagement and leads obtain
2. Create an excellent first impression in order that customers will want to strengthen and deepen their relationships with us.