Job Description

Duties:

Perform engineering research as required to identify adequate part information and description.Adhere, comply, and achieve performance metrics (KPIs, SLAs) from the business units and customers.Maintain and adhere to all desk procedures and Standard Operating Procedures (SOPs).Participate in team projects, innovation activities, design thinking, and process improvements.Communicate status updates thru emails to internal clients, business units, and stakeholders.Give updates on operational matters to internal clients and/or GM leadership team.

Requirements:

Must be bachelor’s degree holder, preferably in Engineering, International Trade or any related courses.Experience in technical or vocational knowledge in automotive parts and its function, production machineries and equipment.Must be proficient in using MS Office, particularly MS Excel, MS Word, and MS Outlook and must be comfortable in navigating different type of application systems.Must possess analytical and research skills.Must be keen to details.Ability to read engineering drawings and design is a plus.Must be proficient in English, able to read and write in Chinese language.Knowledge about Customs administration and Customs legislation is an advantage.Knowledge of Harmonized System (HS) codes for tariff on imported and exported automotive parts, steel and chemicals, production machineries and equipment, rubber and textile materials are an advantage.Knowledge of World Customs Organization (WCO) Explanatory Notes and General Rules on Interpretation (GRI) for the Harmonized System is an advantage.

Non-Technical Skills & Competencies:

Problem solving.Integrity and trust.Interpersonal savvy.Learning on the fly.Customer focus mindset.Strong written and verbal communication skills.Ability to pursue open issues to resolution.Strong critical thinking and cognitive thinking skills.High level of analytical ability to solve unusual and difficult issues.Works effectively with others and as part of a team.

About GM

Our vision is a world with Zero Crashes, Zero Emissions and Zero Congestion and we embrace the responsibility to lead the change that will make our world better, safer and more equitable for all.

Why Join Us 

We aspire to be the most inclusive company in the world. We believe we all must make a choice every day – individually and collectively – to drive meaningful change through our words, our deeds and our culture. Our Work Appropriately philosophy supports our foundation of inclusion and provides employees the flexibility to work where they can have the greatest impact on achieving our goals, dependent on role needs. Every day, we want every employee, no matter their background, ethnicity, preferences, or location, to feel they belong to one General Motors team.

Diversity Information

General Motors is committed to being a workplace that is not only free of discrimination, but one that genuinely fosters inclusion and belonging. We strongly believe that workforce diversity creates an environment in which our employees can thrive and develop better products for our customers.   We understand and embrace the variety through which people gain experiences whether through professional, personal, educational, or volunteer opportunities. 

We encourage interested candidates to review the key responsibilities and qualifications and apply for any positions that match your skills and capabilities.