Chinese Translator- CAIPA Ambassador (On-Site) NY Job Type Full-time Description As the Chinese Translator-Care Navigator for Maimonides Hospital, the role is to enhance patient care, patient experience, and transitional care of Chinese patients in the Emergency Department, in-patient setting, and outpatient units, as well as the cancer center. The goal is to promote patients’ bio-psycho-socio-economic well-being and connection to community resources and support. Furthermore, the Chinese Translator-Care Navigator helps facilitate appropriate follow-up care when patients return to the community in order to reduce patients’ readmission risk. Responsibilities + Assist patients in navigating their care in a medical setting, including simple interpretation for Chinese-speaking patients. + Expect community referred patients, and greet and assist with registering patients in the hospital setting. + Foster communication between hospital and referring community physicians. + Identify and engage with patients that require additional community support and make referrals to the CAIPA Care team in order to facilitate connection to community resources. + Update or add PCP information to the hospital system in order to ensure that discharge records will be transmitted to the correct PCP following patient discharge. + Provide psychosocial support to patients and their family members. (only applicable to Cancer Center) + Organize and facilitate support group programs for Chinese-speaking patients in collaboration with the Cancer Center teams. (only applicable to Cancer Center) + Liaise with the Asian Outreach department in order to troubleshoot challenging patient issues. + Facilitate the safe discharge of patients from the ED and Inpatient units by collaborating with case managers, nurses, and doctors. + Follow up with patients post-discharge in order to promote timely and appropriate follow-up care, enhance medication compliance, and identify issues needing further assistance. + Assist patients in making specialist appointments through appointment scheduling and the Asian Outreach department. + Remind patients of upcoming specialist appointments and assist with rescheduling as needed (only applicable to Outpatient) Requirements + High School graduate or equivalent + Bilingual in Chinese required + 1 years of work experience in Health Care preferred. + Care Management experience preferred. + Mobility required + Good oral and written communication skills Benefits + Competitive Health Benefits including Medical, Vision, Dental and Life Insurance + 401k retirement plan with a 6% corporate match + Paid Time Off + 13 Paid Holidays Salary Range: $48k-$62k