Chubb Life: Head of Training & Development (Sales & Distribution)
Chubb Security
Collaborate with APAC senior leadership team in formulating training and development strategies to achieve Chubb Life’s strategic ambitions in targeted markets
Lead and design the training and development roadmaps for new agents, new leaders, existing agents & agency leaders in different cohorts in markets to deliver the ambition of agency business growth in manpower and sales
Lead and formulate key training and development initiatives according to market level strategies, set direction of how these initiatives translate into execution priorities and actions with key stakeholders, work with delivery team on prioritization, business case gating and the delivery to achieve quality agent and leader development
Act as APAC Center of Excellence to support markets in training and development, covering uplift agency trainers, agency leaders’ management capabilities and mindset, cultivate quality recruitment, manager promotion & MDRT cultures
Lead and design a regional Next Gen Agent, Next Gen Leader, mid-tier agency leader as well as senior agency leader development framework & standard to develop Chubb home-grown MDRTs and agency heads\
Lead and design sales, recruitment and agency management tools and digital support in markets to enhance efficiency and effectiveness of the productivity, coaching and performance management
Manage agency leader cohorts with appropriate training and development programs and incentives for manpower uplift and promotion among cohorts
Build and manage a common training and development dashboard across markets for training effectiveness tracking, perform analytics for Regional CAO’s review and develop prompt actions
Possess sound knowledge of life insurance industry in terms of distribution strategies, agency training and development, agency award and recognitions as well as agency compensation to formulate opportunities for supporting company key performance indexes Apply project management skills with multi-tasking competency, work closely with multiple stakeholders companywide Proactively address current and potential challenges, as well as opportunities, anticipate obstacles, develop contingency plans, make well-reasoned decisions and generate options to solve problems Strong leadership, interpersonal and influencing skills Strategic planning and proven execution in short and long-term plans Degree holder, preferably FLMI holder Minimum 10 years relevant experience in agency training and development Good team player with creative mindset High degree of independence of decision making and project execution Strong business sense and willing to accept challenges Good command in English, Mandarin and Cantonese both in speaking and writing would be advantageous
Possess sound knowledge of life insurance industry in terms of distribution strategies, agency training and development, agency award and recognitions as well as agency compensation to formulate opportunities for supporting company key performance indexes Apply project management skills with multi-tasking competency, work closely with multiple stakeholders companywide Proactively address current and potential challenges, as well as opportunities, anticipate obstacles, develop contingency plans, make well-reasoned decisions and generate options to solve problems Strong leadership, interpersonal and influencing skills Strategic planning and proven execution in short and long-term plans Degree holder, preferably FLMI holder Minimum 10 years relevant experience in agency training and development Good team player with creative mindset High degree of independence of decision making and project execution Strong business sense and willing to accept challenges Good command in English, Mandarin and Cantonese both in speaking and writing would be advantageous
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