Reporting to the Head of Operations & Technology Office for Chubb Life, Operations & Technology Governance Lead covers a wide spectrum of responsibilities to ensure strong governance and controls are implemented and maintained across the Group 

The role requires a high level of maturity, forward thinking and self-discipline; is expected to operate at a high level of professionalism and be skilled at stakeholder management and communication across the wider organization for Chubb Life to meet its strategic business objectives.

Responsibilities

Portfolio Governance:

Ensure structure execution, program governance and drive benefits management of programs within Chubb Life. Evaluate project proposals and prioritize initiatives based on their potential impact and strategic fit. Develop and implement a robust portfolio governance framework to guide decision-making processes and ensure compliance with organizational standards. Identify and assess risks associated with the portfolio, working collaboratively with project managers and stakeholders to develop mitigation strategies.  Regularly review project progress against established KPIs and take corrective actions as needed. Communicate portfolio status, issues, and decisions to stakeholders, ensuring transparency and alignment with organizational objectives.  Proactively identify opportunities for process improvement within the portfolio governance framework

Financial Management: 

Collaborate with finance teams to manage and monitor the financial aspects of the portfolio. Support and drive the end-to-end process of Chubb Life IT & Ops financial analysis, reporting, planning, and forecasting.

Business Case Management: 

Lead the planning, development and drafting, and oversees the production of business cases.

 

Core Competencies

Ability to operate within a matrix organization where reporting lines can be blurred requiring collaboration and influencing skills to get things done, even without formal authority. Effectively and efficiently uses personal initiative, managerial authority and organizational resources to deliver on commitments. Excellent senior stakeholder management skills, ability to communicate and connect easily, dealing with complex, ambiguous, and fast-changing situations Excellent project management skills, ensuring all priority deliverables are met to a consistently high level of quality  Excellent time management and multi-tasking skills, ability to work across the wide organization to deliver against tight timelines  Ability to work independently, quickly and be adaptable in a dynamic environment

Additional Requirements

15+ years experience leading large/complex technology, business or transformation projects Strong Agile Engineering experience with associated SCRUM qualification Strong Budgeting and Forecasting background Experience in planning and leading strategic initiatives Experience in the Life Insurance domain preferred