Job Introduction

Serco has made significant contributions at ESA's European Space Operations Centre (ESOC) in Darmstadt, supporting a wide range of space missions and projects. Serco provides essential engineering, technical, and management services, playing a key role in logistics and operational support for missions. Their expertise in spacecraft operations, ground systems, and data processing has earned them recognition, including 'Best in Domain' awards from ESA. Their long-standing partnership with ESA reflects their commitment to excellence and innovation in the space sector, ensuring successful mission outcomes and advancing space exploration.

 

On behalf of our client, ESOC, we are looking for a skilled CIFM Engineer (Administration and Documentation Management) to join our team distributed over the ESOC site, in Germany.

Please, note the position is offered as a fixed-term contract until 28/02/2026.

Main Responsibilities

As CIFM Engineer (Administration and Documentation Management) you will concentrate your activities on the following:

Ensuring the proper operation and handling of CIFM, including system updates and documentation management. Administering and operating the CIFM system, including managing CAD files, technical drawings, and accommodation layouts. Serving as the single point of contact for CIFM-related support requests and issues. Monitoring space allocation and ensuring that accommodation data in CIFM is accurate and up-to-date. Coordinating and assisting with user training on CIFM, especially for new or less experienced users. Addressing and correcting any data inconsistencies in the CIFM system Generating and reporting key performance indicators (KPIs) from the CIFM system for regular assessments. Supporting the digitization of maintenance and technical documentation within CIFM. Managing the inventory of ESOC user accounts and their roles in the CIFM system. Coordinating with third-party service providers and contractors to ensure all CIFM data is accurate and up-to-date. Successful Candidate

Do you think you are the person we are looking for? See below what experience or knowledge you should bring:

Proven experience with CIFM systems, especially Archibus or similar tools. Strong background in administration of facility management processes, data quality checks, and documentation management. Experience with technical drawing and CAD file management. Proficiency with database management, information technology, and office automation software (e.g., Microsoft Office Suite, AutoCAD). Excellent organizational, communication, and troubleshooting skills. Ability to work independently with minimal supervision while also functioning well in a team environment. Strong attention to detail and a commitment to data accuracy and system integrity. Fluent in English, both written and spoken; knowledge of German is an advantage. A background in facilities management or related domains is highly desirable.

 

Nice to Have:

Experience with Archibus software and/or facility management systems. Familiarity with maintenance procedures, both preventive and corrective, within CIFM. Previous experience in the space sector or a technical operations environment. Certification in facilities management or relevant technical domains.

On Offer:

Relocation allowance: including a one-way flight ticket, transportation from the airport to a temporary hotel, and one month of paid accommodation while securing permanent housing Hybrid working model 30% subvention on Deutschland ticket Gym membership discount Participation in pension and health scheme 30 days of holiday

Relocation:

Darmstadt, Germany, offers a central location in Europe, making it an ideal base for travel and business within the EU. Major cities are well-connected by road, rail, and air, with Frankfurt Airport being one of Europe's busiest and most well-connected airports, facilitating easy international travel. Serco GMBH offers relocation support for all candidates eligible to work in EU that are planning to relocate to Germany and work for ESOC. About the Company

Serco is a leading Space Services Provider with thousands of skilled resources that has supported over 50 space missions on behalf of more than 10 Space or Government agencies around the globe, including the ESA and NASA. Serco offers space capability across the full space lifecycle from satellite testing to launch services, LEOP to spacecraft operations, space surveillance to data management, and supporting downstream application development.

Why should you join Serco ?

At Serco not only is the nature of the work we do important, everyone has an important role to play.

Meaningful and vital work - You’ll contribute to methodologically intercepting challenges whilst achievements will also be recognised and celebrated.

A world of opportunity - You’ll be wholeheartedly supported with development and career progression

Great people - You’ll become an integral member of a well-defined and supportive team who believe passionately in the value of our work. We are a company passionate about diversity and inclusion. 

We are diverse and inclusive organisation

At Serco, we see people first and foremost for their performance and potential and we are committed to supporting the needs of all our colleagues. It’s a mix of people from different backgrounds, experiences and opinion that keeps our culture strong and vibrant.

We believe in equity so we strongly encourage applications from a diverse range of candidates. Disabled applicants who meet the minimum criteria for the job are encouraged to apply and demonstrate their abilities in an interview. We also welcome a conversation about any adjustments that would make the interview process more accessible for you. Wherever possible we are open to discussions around flexible working and we operate a hybrid work structure in many of our business areas.

In the UK we are proud to be a Disability Confident Leader in the government’s scheme and hold the Gold Inclusive Employer Standard; in Belgium we are partner of Diversicom and member of Charter der Vielfalt in Germany.

If you have any questions please do not hesitate to reach out to The Serco Europe Recruitment Team

Important

Any offer of employment is contingent upon you providing documents to verify your identity and employment eligibility, as required by law.

Please contact the recruitment team if needed

Data Protection:

For more information on how the personal data is processed, please see the link Data Protection policy here. 

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