Your day to day:

2nd Line Operations of PBX and Messaging in a multi-vendor environment with a focus on administration and maintenance of Cisco Unified Communications Manager including 3rd-party applications.

With these activities you will have a great impact on our business: Integrate new systems into the VF monitoring systems (incl. documentation).Manage and maintain the Cisco Unified Communications Manager (CUCM) incl. third-party systems with the support of our Managed Service PartnerManage work orders (Ticket System) from customers or 1st level directed to our managed service partner (incl. SLA monitoring/reporting).Support our Managed Service Partner if queries and problems arise that lie within the VF NetworkWith these skills you are a great candidate: Several years of experience managing CUCM and related systemsExperience with network technologies and protocols (e.g., SIP, H 323, TCP/IP, SNMP)Experience with Operating Systems: Microsoft Systems, Linux, Cisco IOS, VM Ware ESXi, VM Ware vCenterGerman and English (spoken and written)Must have technical / professional qualifications: 1-3 years of experience as UC Engineer Cisco HyperFlex/IntersightCertifications such as CCNA or CCNP certification are a plusSounds like the perfect job? We’ve got even more to offer: Hybrid way of workingMedical and dental services Life and hospitalization insurance Dedicated employee phone subscription Take control of your benefits and choose any of the below options: meal tickets/private pension/vacation vouchers/cultural vouchers within the budget.Special discounts for gyms and retailers Annual Company Bonus Loyalty ProgrammeOngoing Education – we continuously invest in you to ensure you have everything needed to excel on the job and enhance your skills  You get to work with tried and trusted web-technology Getting in on the ground floor of a technology changing company We let you write your own story: go for a trip, experience new things, have fun and enjoy your 23 vacation days.Special Paternal Program - 4 months of paid paternity leave

We recognize and celebrate the importance of diversity and inclusivity in our workplace so that we are as diverse as the customers and communities we serve. We do not tolerate any form of discrimination especially related to but not limited to race, color, age, veteran status, gender identification, sexual orientation, pregnancy, ethnicity, disability, religion, political affiliation, trade union membership, nationality, indigenous status, medical condition, HIV status, social origin, cultural background, social or marital status.

 

Worried that you don’t meet all the desired criteria exactly? We are passionate about Inclusion for All and creating a workplace where everyone can thrive, whatever their personal or professional background. So, if you’re excited about this role but your experience doesn’t align exactly with every part of the job advert, we encourage you to apply as you may be just the right candidate for this role or another role, and our recruitment team can help see how your skills fit in.