CISCO Unified Communications Administrator II - Top Secret Clearance with SCI eligibility - (24520) Share this job as a link in your status update to LinkedIn. Job Title / Level CISCO Unified Communications Administrator II - Top Secret Clearance with SCI eligibility Clearance Required? Top Secret/SCI Location: Washington, DC 20032 US (Primary) % Travel 0 - 10% Job Description AMERICAN SYSTEMS is on the hunt for Communications Administrators with good problem-solving skills and experience with Cisco Collaboration Virtualization technology to join our team as Unified Communications Administrator II's atJBAB, in Washington DC! As a Unified Communications Administrator II you will: + Work in a team providing standardized solutions based on Cisco network equipment around the country and internationally. + Be a part of an empowered accountability culture where each employee-owner has a meaningful stake in the future success and growth of the company. + Receive a robust benefits package that includes Employee Stock Ownership Plan (https://www.youtube.com/watch?v=b92J69gXfV0) . A week in the life of a Unified Communications Administrator II: + Resolve Unified Communications user incidents and requests, to include operational voice and video challenges. + Resolve issues with vendor-specific multi-level video teleconferencing systems. + Manage UC endpoints. + Complete moves/adds/changes according to the specified SLAs. + Provide weekly report activities to the manager. + Assist with the installation of local and/or remote data and voice communications equipment. + Create and maintain appropriate documentation, including operational instructions. + Utilize excellent customer service skills and exceed customers’ expectations. + Actively involved in hardware refreshes. + Maintains security policies on UCS systems Job Requirements + ActiveTOP SECRETclearance withSCI eligibility + Bachelor's degree in STEM field with 2+ years of experience + DoD 8570IAT Level I Certification or higher (e.g.,A+ ce, CCNA-Security, CND, Network+ ce, or SSCP) + Acquire a DoD 8570 Computing Environment certificationswithin 6 monthsof hire (e.g.,Cisco CCNA Voice or equivalent certification.) + Experience with CiscoVTCcodecs, CiscoVoIPendpoints,Cisco Unified Call Manager(CUCM) version 11.5 or later, and CiscoTelepresence Management Server. + Ability, on occasion, to provide customer support outside normal duty hours. + Must be open to 10% annual travel and possess a valid US driver's license. AMERICAN SYSTEMS is committed to pay transparency for our applicants and employee-owners. The salary range for this position is$110,000-$120,000. Actual compensation will be determined based on several factors permitted by law. AMERICAN SYSTEMS provides for the welfare of its employees and their dependents through a comprehensive benefits program by offering healthcare benefits, paid leave, retirement plans (including ESOP and 401k), insurance programs, and education and training assistance. Who We Are: Founded in 1975, AMERICAN SYSTEMS (https://www.youtube.com/watch?v=jhjbcfWTEMM) is one of the largestemployee-owned companiesin the United States. We are a government services contractor focused on delivering Strategic Solutions to complex national priority programs with 100+ locations worldwide. Through our focus on quality, strong cultural beliefs and innovation we deliver excellence every day. Company Awards: + Forbes National Best Midsize Companies + Energage National Best Workplaces, National + Washington Post Best Workplaces Veteran Hiring Awards: + GOLD AWARD by U.S. Department of Labor HIRE Vets Medallion Program + TOP 10 MILITARY FRIENDLY EMPLOYER by MilitaryFriendly.com + BEST FOR VETS EMPLOYER by Military Times EOE Minorities/Women/Disabled/Veterans/Gender Identity/Sexual Orientation