• Manage and maintain Citrix Virtual Desktops for a large user base (2-3K desktops).
• Ensure that the VDI environment remains operational with minimal downtime.
• Oversee version control and manage software updates and patches for Citrix environments.
• Maintain and update 5 different desktop images, including persistent and non-persistent setups.
• Resolve tickets and technical issues related to Citrix environments in a timely manner.
• Conduct tests for new updates, perform Citrix upgrades, and manage the deployment of security patches.
• Implement and manage security updates to ensure system integrity.
• Experience with Desktop as a Service (DaaS) Good to Have: Experience with NetScaler, FAS, Azure, and Entra ID.
• Proven experience with Citrix Virtual Desktop Infrastructure (VDI).
• Hands-on experience with Citrix administration and managing both persistent and non-persistent desktop configurations.
• Experience with version control, testing, and upgrades in a Citrix environment.
• Knowledge of Windows image management and the process for creating and deploying desktop images.
• Strong problem-solving skills with experience in troubleshooting Citrix environments.
• Experience with security updates and patch management in a Citrix environment.