**Why Join GovEx?** Working at GovEx means joining a dynamic team committed to improving the lives of people living in cities around the world through data-driven, innovative solutions. You’ll have the opportunity to collaborate with cities at the forefront of public sector innovation and be part of transformative projects that improve government performance and outcomes. The Bloomberg Center for Government Excellence at Johns Hopkins University (GovEx or the Center) seeks to hire a **_City Relations Manager_** to join our team of government, data, and performance practice experts to support senior government leaders across the United States, Canada, and Latin America to use data to get better results for residents. The City Relations Manager plays a critical role in our organization for cultivating and managing strong, productive relationships with city and government partners participating in our programs. In this role, the City Relations Manager works closely with city leadership, government officials, and other key stakeholders to ensure successful program participation and sustained engagement. The ideal City Relations Manager is skilled in navigating the complexities of local government and has a thorough understanding of the political, policy, and administrative landscape. The role will help drive impactful outcomes while also managing operational functions such as the GovEx CRM system to track and support effective management of relationships and city engagements. In addition to external relationship management, the City Relations Manager will collaborate with internal teams to align and enhance program delivery with the evolving needs of city and government partners, acting as a vital conduit to enhance their experience throughout the partnership. This role will also require a deep understanding of other external partners and stakeholders who provide complementary services, fostering collaboration where beneficial to amplify the impact of GovEx's work in cities and local governments. Since 2015, GovEx has supported over 10,000 public sector leaders in 37 countries, and over 568 cities, counties, and states by providing coaching and technical assistance; research and analytics; training and capacity building; and human resource support. GovEx is a recognized leader in the provision of public sector training to upskill employees and improve data practices through self-guided courses and instructor-facilitated learning. GovEx is dedicated to supporting governments in leveraging the power of data to identify, understand, and dismantle legacies of structural and entrenched racism. We seek candidates who are committed to using data-driven approaches to promote equity and justice in communities. For more information about GovEx, please visit https://govex.jhu.edu/. **Specific Duties & Responsibilities** _City Relations_ _Maintain and Cultivate Relationships_ + Build and sustain productive relationships with city leaders, elected officials, government staff, and other key stakeholders. _Support Senior Government Leaders_ + Provide guidance to and/or connect resources with senior leaders in city governments to help them achieve better results through data-driven decision-making. _Public Sector Stakeholder Engagement_ + Develop and execute stakeholder outreach plans focused on recruiting and enlisting the participation and engagement of public sector leaders in GovEx programs and initiatives. + Engage with public sector partners, including city governments across the U.S., Canada, and Latin America, to ensure their success across GovEx program initiatives. _Navigate Political Complexities_ + Provide insight to GovEx subject-matter experts around managing complex political environments within local governments and assisting GovEx staff as needed to overcoming challenges that may arise. _Relationship Management_ _Conflict Resolution_ + Manage diplomacy and facilitate conflict resolution between city and local government partners and GovEx. _Stakeholder Collaboration_ + Serve as the main point of contact between GovEx, local governments, and external stakeholders to ensure alignment and foster collaboration on public sector initiatives. _External Partnership Management_ + Manage relationships with external service providers, Bloomberg Philanthropies, and other organizations to enhance the impact of GovEx's work in cities. _Operational and Organizational Excellence_ _CRM System Management_ + Manage and use CRM and data management systems to track partner engagement, program progress, and performance metrics. _Project Management_ + Oversee multiple, complex projects across different locations, ensuring timely execution and alignment with program objectives. _Program Execution_ + Coordinate with internal teams to deliver programs that meet the evolving needs of government partners and align with GovEx’s mission. _Communication and Facilitation_ _Public Speaking and Workshops_ + Facilitate workshops, meetings, and presentations for public sector audiences as needed. _Reporting and Documentation_ + Draft reports, white papers, and public-facing documents that articulate program impacts and best practices. _Strategic Communications_ + Communicate complex policy and technical issues in accessible terms to different audiences, from senior government officials to operational staff. **Special Knowledge, Skills, & Abilities** + Experience working in and/or with local, state, or national governments particularly in the Americas. + Knowledge of local or state government data and performance management practices is an asset. + Successful experience in program and/or project management of complex initiatives from design to completion. + Ability to collect and synthesize information. + Strong professional writing, public speaking and training skills. + Ability to manage complex relationships with program stakeholders and funders. **Minimum Qualifications** + Bachelor’s Degree. + Ten or more years of experience in communications, public relations, and media relations in public policy, issues management, or public affairs. + Additional related experience may substitute for required education and additional education may substitute for required experience, as permitted by the JHU equivalency formula. **Preferred Qualifications** + At least eight (8) years of experience working in public policy, public administration, or a related field, particularly within local or state governments + Masters degree in a related discipline + Proficiency in Spanish or Portuguese is a plus. Classified Title: Public Affairs Associate Job Posting Title (Working Title): City Relations Manager Role/Level/Range: ATP/04/PF Starting Salary Range: $85,500 - $149,800 Annually (Commensurate with experience) Employee group: Full Time Schedule: Monday-Friday 8:30am-5:00pm Exempt Status: Exempt Location: Hybrid/Homewood Campus Department name: ​​​​​​​Ctrs for Govt Excellence & Public Innova Personnel area: Academic and Business Centers Equal Opportunity Employer: Johns Hopkins University is an equal opportunity employer and does not discriminate on the basis of race, color, gender, religion, age, sexual orientation, national or ethnic origin, disability, marital status, veteran status, or any other occupationally irrelevant criteria. The university promotes affirmative action for minorities, women, disabled persons, and veterans.