Primary Position Objective:

Identifies, analyzes, and understands general Claims system issues and process across multiple areas to provide recommendations for resolution.  Collaborate with Claims Operations Verticals, Product, and Tech stakeholders to address questions, remove blockers, and resolve issues.  Mitigate risk and manage organizational change as applicable to ensure efficiency of delivery of system and process changes for internal/external customers. Provide customer required Claims system configuration, administration, and changes as applicable to ensure business continuity. 

Essential Functions:

TESTS and LEARNS concepts while considering business strategy, market analysis, user feedback, analytics, and technology best practices.

EMPLOYS empathy, design, and systems thinking to define backlog and break requirements into stories for the agile team.

RALLIES disparate groups with different motivations to pursue common goal.

WORKS on multiple deliverables while always utilizing data analysis, technology, and human-centered design to keep customer goals in mind.

EVALUATES and COORDINATES resolution of reported production problems with Product, Tech, and Operational Vertical stakeholders.  DISPLAYS knowledge in multiple areas of technical and Claims Platform process.

IMPLEMENTS Claims platform configuration changes to meet stakeholder needs, TRACKS and MEASURES effectiveness. UNDERSTANDS downstream impacts on configuration changes.

UNDERSTANDS inter-relationship of multiple dependent systems that interface with Claims. VERIFIES output as valuable and functional.

ADHERES to GEICO Code of Conduct, company policies, and operating principles.

MEETS attendance standard at business location to perform necessary job functions and to facilitate interaction with management and coworkers.

MEETS the requirements specified below.

1 year experience within Claims Product or Claims Platform requiredMust be able to, with or without accommodation, perform the essential functions which include, but are not limited to seeing, hearing, typing, and speakingMust be able to work both independently and in a team environmentMust be able to multi-taskMust be able to learn and apply large amounts of technical and procedural information Must be able to communicate effectively verbally and in writing

 

Annual Salary

$59,450.00 - $115,825.00

The above annual salary range is a general guideline. Multiple factors are taken into consideration to arrive at the final hourly rate/ annual salary to be offered to the selected candidate. Factors include, but are not limited to, the scope and responsibilities of the role, the selected candidate’s work experience, education and training, the work location as well as market and business considerations.

 

At this time, GEICO will not sponsor a new applicant for employment authorization for this position.

 

Benefits:

As an Associate, you’ll enjoy our Total Rewards Program* to help secure your financial future and preserve your health and well-being, including:

Premier Medical, Dental and Vision Insurance with no waiting period**Paid Vacation, Sick and Parental Leave401(k) PlanTuition AssistancePaid Training and Licensures

*Benefits may be different by location.  Benefit eligibility requirements vary and may include length of service.

**Coverage begins on the date of hire. Must enroll in New Hire Benefits within 30 days of the date of hire for coverage to take effect.

The equal employment opportunity policy of the GEICO Companies provides for a fair and equal employment opportunity for all associates and job applicants regardless of race, color, religious creed, national origin, ancestry, age, gender, pregnancy, sexual orientation, gender identity, marital status, familial status, disability or genetic information, in compliance with applicable federal, state and local law. GEICO hires and promotes individuals solely on the basis of their qualifications for the job to be filled.

GEICO reasonably accommodates qualified individuals with disabilities to enable them to receive equal employment opportunity and/or perform the essential functions of the job, unless the accommodation would impose an undue hardship to the Company. This applies to all applicants and associates. GEICO also provides a work environment in which each associate is able to be productive and work to the best of their ability. We do not condone or tolerate an atmosphere of intimidation or harassment. We expect and require the cooperation of all associates in maintaining an atmosphere free from discrimination and harassment with mutual respect by and for all associates and applicants.