The REH TPA-Oversight Claim Specialist is responsible for investigating and settling claims while ensuring a high level of customer service and claim file quality while providing oversight and guidance to our TPA partners.

This is a hybrid opportunity, 3 days in the office and 2 days remote in one the following locations: Whitehouse Station, NJ, Jersey City, NJ, Philadelphia, PA, Wilmington, DE or Chatsworth, CA. 

Duties include, but are not limited to:

Provides outstanding customer service and works well with the insured, broker and TPA in the adjustment of casualty and auto risks. Analyzes coverage and communicates coverage positions, as warranted, under direction of supervisor and coverage unit. Conducts, coordinates, and directs investigation into loss facts and extent of third-party damages. Directs and closely monitors assignments to experts and defense counsel. Evaluates information on coverage, liability, and damages to determine the extent of exposure to the insured and the company. Sets reserves within authority or makes claim recommendations concerning reserve changes to supervisor. Reports to reinsurers and facilitates the prompt collection of reinsurance on those matters where they are accountable. Travels to conferences, mediations, and trials as necessary.

Bachelor’s degree required. 

If you do not already have one, you will be required to obtain an applicable resident or designated home state adjusters license and possibly additional state licensure within 3 months of hire.

A minimum of 2-4 years experience handling general liability casualty claims. Knowledge of claims handling concepts, practices, and procedures.Ability and willingness to travel as needed.Analytical, Detailed Oriented.Customer focus – responsive with an appropriate sense of urgency.Strong Written Communication Skills - including the ability to listen effectively; to confidently and diplomatically express opinions and voice concerns with other team members; and to present superior written communication to varied audiences.Excellent Interpersonal Skills:  Ability to establish trust and effective working relationships with others on an external and internal basis.Strong Negotiation and Presentation Skills.Ability to work collaboratively, independently and as part of a team.Ability to multitask and prioritize.Ability to adjust and adapt in an ever-changing environment.Technically proficient.Committed to high standards of behavior and performance.

The pay range for the role is $60,000 to $99,000. The specific offer will depend on an applicant’s skills and other factors. This role may also be eligible to participate in a discretionary annual incentive program.  Chubb offers a comprehensive benefits package, more details on which can be found on our careers website.  The disclosed pay range estimate may be adjusted for the applicable geographic differential for the location in which the position is filled.