About Chubb

Chubb is one of the world's largest insurance companies offering insurance solutions for both commercial and consumers. Chubb is a customer-oriented insurance company that always focuses on offering first-class customer service and advice. In the Nordic region, we have offices in all Nordic countries. Our claims departments are represented in Sweden, Finland and Denmark.

About the work

Join our dynamic Nordic consumer claims team, consisting of 16 individuals in Sweden, Finland, and Denmark. As a claims adjuster specializing in Finnish customers, you will primarily engage with them via phone and email. Your main objective will be to provide the correct compensation and manage claims in accordance with insurance terms, while fostering positive customer experiences through excellent availability and communication. 

Key responsibilities:

Manage illness/accident and business travel claims. Ensure efficient and customer-centric handling of incoming calls. Identify and professionally resolve any complaints. Contribute to various claims projects aimed at enhancing the claims process, among other areas.

If you are looking for a challenging role within a supportive team environment and possess a strong customer service mindset, we encourage you to apply.

Are you someone who:

Possesses experience in customer service roles, with a focus on customer contact and care.Has a background in claims handling for consumer and/or commercial (property/casualty/marine)?Demonstrates the ability to make prompt decisions and remain calm under pressure, effectively communicating decisions in a clear manner?Can effectively concentrate and adapt swiftly to changing situations?Is known for being collaborative, taking ownership of your performance, and demonstrating a high level of dedication in your work?Is fluent in spoken and written Finnish, with excellent proficiency in English. Knowledge of other Nordic languages is a plus.

If you meet these qualifications, we would love to hear from you. Apply now to join our team!

Location: Helsinki, Finland

We interview candidates on an ongoing basis and the position may be filled before the last application date. 

If you have questions about the position or want to know more, you are welcome to contact Claims Manager A&H Nordic Countries, Max Boholm on max.boholm@chubb.com or 072- 5000 118. Or you can contact Team Leader Finland, Linda Boman on linda.boman@chubb.com