Santa Monica, California, USA
5 days ago
Claims Adjuster - Auto Damage

Join Forbes’ 2024 Best Employer for Diversity

As an auto damage claims adjuster, you’ll serve as Progressive’s point of contact with customers – directing and making decisions regarding the repair process from beginning to end. Managing your own inventory while working independently, you’ll work closely with body shops and others to negotiate repair pricing and assess liability. Ideal candidates will possess leadership and conflict management skills, along with strong attention to detail and a passion for providing excellent customer service.

This is a field position with access to a company car and frequent driving within your assigned geographical area. We assess our workload collectively, which means you may cover assignments outside your geographical area. You may also be required to report into an office occasionally.

Location:This position covers an area ranging from Santa Monica to Culver City to West Los Angeles to Inglewood to El Segundo, CA.

Duties and responsibilities

Complete vehicle inspections, write estimates, determine total loss evaluations, and set clear expectations and timelinesNegotiate repair process with body shopsDocument information related to the claim and make decisions consistent with claims standards and local laws Evaluate and handle claim payments and resolution of claims without payments Review and determine validity of any supplement requests

Must-have qualifications

Bachelor's degree or higher and at least one year of automotive, appraisal/estimatics, or insurance experienceInstead of a degree, a combined total of five years post-secondary education or work experience at least one of which is in automotive, appraisal/estimatics, or insuranceValid driver’s license, auto insurance, and compliance with Progressive’s driving standards and/or policies 

Compensation

$36.54 to 44.16/hour (dependent on level of experience)Gainshare bonus up to16% of your eligible earnings based on company performance

Benefits

401(k) with dollar-for-dollar company match up to 6%Medical, dental vision, including free preventative careWellness  mental health programsHealth care flexible spending accounts, health savings accounts, life insurancePaid time off, including volunteer time offPaid unpaid sick leave where applicable, as well as short long-term disabilityParental family leave; military leave payDiverse, inclusive welcoming culture with Employee Resource GroupsCareer development tuition assistance

Energage recognizes Progressive as a 2024 Top Workplace for: Innovation, Purposes Values, Work-Life Flexibility, Compensation Benefits, and Leadership.

Equal Opportunity Employer

For ideas about how you might be able to protect yourself from job scams, visit our scam-awareness page at https://www.progressive.com/careers/how-we-hire/faq/job-scams/

Join Forbes’ 2024 Best Employer for Diversity

As an auto damage claims adjuster, you’ll serve as Progressive’s point of contact with customers – directing and making decisions regarding the repair process from beginning to end. Managing your own inventory while working independently, you’ll work closely with body shops and others to negotiate repair pricing and assess liability. Ideal candidates will possess leadership and conflict management skills, along with strong attention to detail and a passion for providing excellent customer service.

This is a field position with access to a company car and frequent driving within your assigned geographical area. We assess our workload collectively, which means you may cover assignments outside your geographical area. You may also be required to report into an office occasionally.

Location:This position covers an area ranging from Santa Monica to Culver City to West Los Angeles to Inglewood to El Segundo, CA.

Duties and responsibilities

Complete vehicle inspections, write estimates, determine total loss evaluations, and set clear expectations and timelinesNegotiate repair process with body shopsDocument information related to the claim and make decisions consistent with claims standards and local laws Evaluate and handle claim payments and resolution of claims without payments Review and determine validity of any supplement requests

Must-have qualifications

Bachelor's degree or higher and at least one year of automotive, appraisal/estimatics, or insurance experienceInstead of a degree, a combined total of five years post-secondary education or work experience at least one of which is in automotive, appraisal/estimatics, or insuranceValid driver’s license, auto insurance, and compliance with Progressive’s driving standards and/or policies 

Compensation

$36.54 to 44.16/hour (dependent on level of experience)Gainshare bonus up to16% of your eligible earnings based on company performance

Benefits

401(k) with dollar-for-dollar company match up to 6%Medical, dental vision, including free preventative careWellness  mental health programsHealth care flexible spending accounts, health savings accounts, life insurancePaid time off, including volunteer time offPaid unpaid sick leave where applicable, as well as short long-term disabilityParental family leave; military leave payDiverse, inclusive welcoming culture with Employee Resource GroupsCareer development tuition assistance

Energage recognizes Progressive as a 2024 Top Workplace for: Innovation, Purposes Values, Work-Life Flexibility, Compensation Benefits, and Leadership.

Equal Opportunity Employer

For ideas about how you might be able to protect yourself from job scams, visit our scam-awareness page at https://www.progressive.com/careers/how-we-hire/faq/job-scams/

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