Sherman Oaks, California, USA
7 days ago
Claims Adjuster - Auto Damage

As an auto damage claims adjuster, you’ll serve as Progressive’s point of contact with customers – directing and making decisions regarding the repair process from beginning to end. Managing your own inventory while working independently, you’ll work closely with body shops and others to negotiate repair pricing and assess liability. Ideal candidates will possess leadership and conflict management skills, along with strong attention to detail and a passion for providing excellent customer service.

This is a field position with access to a company car and frequent driving within your assigned geographical area. We assess our workload collectively, which means you may cover assignments outside your geographical area. You may also be required to report into an office occasionally.

Location:Territory will range from Van Nuys, North Hollywood, CA - ideal candidate will be located in surrounding areas

Duties and responsibilities

Complete vehicle inspections, write estimates, determine total loss evaluations, and set clear expectations and timelinesNegotiate repair process with body shopsDocument information related to the claim and make decisions consistent with claims standards and local laws Evaluate and handle claim payments and resolution of claims without payments Review and determine validity of any supplement requests

Must-have qualifications

A minimum of four years of relevant work experience with one year appraisal/estimatics or insurance experience{OR} Associate's degree and a minimum of three years relevant work experience with one year appraisal/estimatics or insurance experience{OR} Bachelor's degree and a minimum of one year appraisal/estimatics or insurance experienceValid driver’s license, auto insurance, and compliance with Progressive’s driving standards and/or policies 

Compensation

$36.54 to 44.16/hour (dependent on level of experience)Gainshare annual cash incentive payment up to 16% of your eligible earnings based on company performance

Benefits

401(k) with dollar-for-dollar company match up to 6%Medical, dental vision, including free preventative careWellness  mental health programsHealth care flexible spending accounts, health savings accounts, life insurancePaid time off, including volunteer time offPaid unpaid sick leave where applicable, as well as short long-term disabilityParental family leave; military leave payDiverse, inclusive welcoming culture with Employee Resource GroupsCareer development tuition assistance

 Equal Opportunity Employer

As an auto damage claims adjuster, you’ll serve as Progressive’s point of contact with customers – directing and making decisions regarding the repair process from beginning to end. Managing your own inventory while working independently, you’ll work closely with body shops and others to negotiate repair pricing and assess liability. Ideal candidates will possess leadership and conflict management skills, along with strong attention to detail and a passion for providing excellent customer service.

This is a field position with access to a company car and frequent driving within your assigned geographical area. We assess our workload collectively, which means you may cover assignments outside your geographical area. You may also be required to report into an office occasionally.

Location:Territory will range from Van Nuys, North Hollywood, CA - ideal candidate will be located in surrounding areas

Duties and responsibilities

Complete vehicle inspections, write estimates, determine total loss evaluations, and set clear expectations and timelinesNegotiate repair process with body shopsDocument information related to the claim and make decisions consistent with claims standards and local laws Evaluate and handle claim payments and resolution of claims without payments Review and determine validity of any supplement requests

Must-have qualifications

A minimum of four years of relevant work experience with one year appraisal/estimatics or insurance experience{OR} Associate's degree and a minimum of three years relevant work experience with one year appraisal/estimatics or insurance experience{OR} Bachelor's degree and a minimum of one year appraisal/estimatics or insurance experienceValid driver’s license, auto insurance, and compliance with Progressive’s driving standards and/or policies 

Compensation

$36.54 to 44.16/hour (dependent on level of experience)Gainshare annual cash incentive payment up to 16% of your eligible earnings based on company performance

Benefits

401(k) with dollar-for-dollar company match up to 6%Medical, dental vision, including free preventative careWellness  mental health programsHealth care flexible spending accounts, health savings accounts, life insurancePaid time off, including volunteer time offPaid unpaid sick leave where applicable, as well as short long-term disabilityParental family leave; military leave payDiverse, inclusive welcoming culture with Employee Resource GroupsCareer development tuition assistance

 Equal Opportunity Employer

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