Claims Adjuster GCoE LatAm
Gallagher
Introducción Bienvenido a Gallagher, líder mundial en seguros, gestión de riesgos y servicios de consultoría. Con un equipo en crecimiento de más de 50.000 profesionales en todo el mundo, empoderamos a empresas, comunidades e individuos para que prosperen. En Gallagher, puede desarrollar una carrera, ya sea en nuestra división de corretaje, nuestra división de consultoría de recursos humanos y beneficios o nuestro equipo corporativo. Experimente The Gallagher Way, una cultura impulsada por valores compartidos y una pasión colectiva por la excelencia. Únase a uno de nuestros equipos dinámicos, donde desempeñará un papel fundamental a la hora de dar forma al futuro de Gallagher y desbloquear oportunidades incomparables tanto para sus clientes como para usted. Creemos que cada candidato aporta algo especial, ¡incluido usted! Por lo tanto, incluso si siente que está cerca pero no es exactamente compatible, le recomendamos que presente su solicitud. Descripción We are seeking a diligent and proactive Claims Adjuster to join our claims team. The ideal candidate will be responsible for efficiently leading and processing claims, ensuring timely and fair settlements, and maintaining excellent customer service. This role is an excellent opportunity for individuals looking to grow their career in the insurance industry. Cómo lograrás un impacto Claims Management: Efficiently handle and process a variety of claims, including property, casualty, and bodily injury claims. Ensure all claims are handled by company policies and regulatory requirements. Communication: Conduct outbound calls to insured parties to verify details collected by the First Notice of Loss (FNOL) team. Maintain clear and professional communication with all stakeholders, including claimants, vendors, and internal teams. Investigation: Identify potential red flag claims and assign them to the Special Investigation Unit (SIU) for further review. Collaborate with engineers and investigators to establish liability and capture vital documentation. Estimation and Settlement: Prepare final estimates based on vendor-provided information. Issue payments and settle claims promptly, ensuring fairness and accuracy in all settlements. Negotiation: Assist in negotiating settlements with third-party claimants, solicitors, and credit hire organizations. Strive to achieve favorable outcomes while maintaining positive relationships. Documentation: Maintain accurate and comprehensive records of all claims activities. Ensure all documentation is complete and up-to-date in the claims management system. Acerca de ti Qualifications: Bachelor’s degree in Business, Finance, or a related field preferred. 1-2 years of experience in the insurance industry, with exposure to claims handling preferred. Strong analytical and problem-solving skills. Excellent communication and social skills. Ability to work independently and as part of a team. Proficiency in Microsoft Office Suite and claims management software. Preferred Experience: Experience with property and casualty claims. Familiarity with insurance regulations and compliance standards. Previous experience in a customer service role is a plus.
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