As a claims adjuster trainee, you’ll learn how to help customers get back on the road after an accident. This is not a field position which means you’ll be building relationships with customers over the phone. In a fast-paced environment, you’ll learn how to resolve a fullcase load of claims efficiently while managing the claims process from start to finish. You’ll have the support of a collaborative team and ongoing coaching from leaders. We’ll also teach you the insurance stuff – providing in-depth training on property damage and insurance contracts so you can confidently and independently adjust claims.

This is a hybrid role, which means you’ll work in-office two days that are selected by local leadership and choose where you want to work the other three days, whether that’s at home or in the office,for a period of 12 months. After that period,the days you’ll be expected to report to an office for important meetings, training, and collaboration will vary based on business need. In this hybrid work environment, you’ll be supported by your leaders and tenured colleagues to develop relationships, establish connections, and share practices that are important to your development. If you prefer an in-office environment, you’re welcome to work in the office as often as you would like.

You must reside within 30 miles of Progressive's Palmetto Bay Claims office at 17901 Old Cutler Road, Bldg. B, Suite 300, Palmetto Bay, FL 33157.

Duties responsibilities (upon completion of training)

Determine coverageDetermine liability (who’s at fault for the damages)Interview customers, claimants, and witnesses Partner with appraisers/estimators to manage vehicle repairsNegotiate with customers and other insurance carriers and resolve claims

Must-have qualifications

Three years of relevant work experience ORBachelor’s degree ORTwo years relevant work experience and an associate degree

Schedule:Training:Monday to Friday 830am - 530pm.Post-Onboarding:The schedule could be Monday to Friday 8am - 5pm or 9am - 6pm.

Location:Palmetto Bay, FL.Candidates must reside within 30 miles of the Palmetto Bay office(17901 Old Cutler Road, Bldg. B, Suite 300, Palmetto Bay, FL 33157).

Compensation

Once you complete training (which includes passing any necessary testing requirements), your salary will be $56,000 - $60,000/year, however, during training, you will be paid an hourly rate based on your annual salary Gainshare bonus up to 16% of your eligible earnings based on company performance

Benefits

401(k) with dollar-for-dollar company match up to 6%Medical, dental vision, including free preventative careWellness mental health programsHealth care flexible spending accounts, health savings accounts, life insurancePaid time off, including volunteer time offPaid unpaid sick leave where applicable, as well as short long-term disabilityParental family leave; military leave payDiverse, inclusive welcoming culture with Employee Resource GroupsCareer development tuition assistance

Equal Opportunity Employer

For ideas about how you might be able to protect yourself from job scams, visit our scam-awareness page at <https://www.progressive.com/careers/how-we-hire/faq/job-scams/>

As a claims adjuster trainee, you’ll learn how to help customers get back on the road after an accident. This is not a field position which means you’ll be building relationships with customers over the phone. In a fast-paced environment, you’ll learn how to resolve a fullcase load of claims efficiently while managing the claims process from start to finish. You’ll have the support of a collaborative team and ongoing coaching from leaders. We’ll also teach you the insurance stuff – providing in-depth training on property damage and insurance contracts so you can confidently and independently adjust claims.

This is a hybrid role, which means you’ll work in-office two days that are selected by local leadership and choose where you want to work the other three days, whether that’s at home or in the office,for a period of 12 months. After that period,the days you’ll be expected to report to an office for important meetings, training, and collaboration will vary based on business need. In this hybrid work environment, you’ll be supported by your leaders and tenured colleagues to develop relationships, establish connections, and share practices that are important to your development. If you prefer an in-office environment, you’re welcome to work in the office as often as you would like.

You must reside within 30 miles of Progressive's Palmetto Bay Claims office at 17901 Old Cutler Road, Bldg. B, Suite 300, Palmetto Bay, FL 33157.

Duties responsibilities (upon completion of training)

Determine coverageDetermine liability (who’s at fault for the damages)Interview customers, claimants, and witnesses Partner with appraisers/estimators to manage vehicle repairsNegotiate with customers and other insurance carriers and resolve claims

Must-have qualifications

Three years of relevant work experience ORBachelor’s degree ORTwo years relevant work experience and an associate degree

Schedule:Training:Monday to Friday 830am - 530pm.Post-Onboarding:The schedule could be Monday to Friday 8am - 5pm or 9am - 6pm.

Location:Palmetto Bay, FL.Candidates must reside within 30 miles of the Palmetto Bay office(17901 Old Cutler Road, Bldg. B, Suite 300, Palmetto Bay, FL 33157).

Compensation

Once you complete training (which includes passing any necessary testing requirements), your salary will be $56,000 - $60,000/year, however, during training, you will be paid an hourly rate based on your annual salary Gainshare bonus up to 16% of your eligible earnings based on company performance

Benefits

401(k) with dollar-for-dollar company match up to 6%Medical, dental vision, including free preventative careWellness mental health programsHealth care flexible spending accounts, health savings accounts, life insurancePaid time off, including volunteer time offPaid unpaid sick leave where applicable, as well as short long-term disabilityParental family leave; military leave payDiverse, inclusive welcoming culture with Employee Resource GroupsCareer development tuition assistance

Equal Opportunity Employer

For ideas about how you might be able to protect yourself from job scams, visit our scam-awareness page at <https://www.progressive.com/careers/how-we-hire/faq/job-scams/>