Mechanicsburg, Pennsylvania, USA
21 days ago
Claims Adjuster Trainee

Join Forbes’ 2024 Best Employer for Diversity

As a claims adjuster trainee, you’ll learn how to help customers get back on the road after an accident. This is not a field position which means you’ll be building relationships with customers over the phone. In a fast-paced environment, you’ll learn how to resolve a full case load of claims efficiently while managing the claims process from start to finish. You’ll have the support of a collaborative team and ongoing coaching from leaders. We’ll also teach you the insurance stuff – providing in-depth training on property damage and insurance contracts so you can confidently and independently adjust claims.

This is a hybrid role, which means you’ll work in-office two days that are selected by local leadership and choose where you want to work the other three days, whether that’s at home or in the office,for a period of 12 months. After that period,the days you’ll be expected to report to an office for important meetings, training, and collaboration will vary based on business need. In this hybrid work environment, you’ll be supported by your leaders and tenured colleagues to develop relationships, establish connections, and share practices that are important to your development. If you prefer an in-office environment, you’re welcome to work in the office as often as you would like.

You must reside within 50 miles of Progressive's Mechanicsburg Claims office at 4909 Louise Drive, Suite 201, Mechanicsburg, PA 17055.

Duties responsibilities (upon completion of training)

Determine coverageDetermine liability (who’s at fault for the damages)Interview customers, claimants, and witnessesPartner with appraisers/estimators to manage vehicle repairsNegotiate with customers and other insurance carriers and resolve claims

Must-have qualifications

Three years of relevant work experience ORBachelor’s degree ORTwo years relevant work experience and an associate degree

Schedule:During Training:Monday – Friday, 8:30 am – 5:30 pm. At week four, hours shift to 8:00 am – 5:00 pm.After Onboarding: Monday – Friday, 9:00 am – 6:00 pm.

Location:Mechanicsburg, PA

Compensation

Once you complete training and pass any necessary testing requirements, your salary can be between $51,000 - $54,500/year (commensurate to experience), however, during training, you’ll be paid hourly based on your annual salary.Gainshare cash incentive up to 16% of your eligible earnings based on company performance

Benefits

401(k) with dollar-for-dollar company match up to 6%Medical, dental vision, including free preventative careWellness mental health programsHealth care flexible spending accounts, health savings accounts, life insurancePaid time off, including volunteer time offPaid unpaid sick leave where applicable, as well as short long-term disabilityParental family leave; military leave payDiverse, inclusive welcoming culture with Employee Resource GroupsCareer development tuition assistance

Energage recognizes Progressive as a 2024 Top Workplace for: Innovation, Purposes Values, Work-Life Flexibility, Compensation Benefits, and Leadership.

Equal Opportunity Employer

For ideas about how you might be able to protect yourself from job scams, visit our scam-awareness page athttps://www.progressive.com/careers/how-we-hire/faq/job-scams/

Join Forbes’ 2024 Best Employer for Diversity

As a claims adjuster trainee, you’ll learn how to help customers get back on the road after an accident. This is not a field position which means you’ll be building relationships with customers over the phone. In a fast-paced environment, you’ll learn how to resolve a full case load of claims efficiently while managing the claims process from start to finish. You’ll have the support of a collaborative team and ongoing coaching from leaders. We’ll also teach you the insurance stuff – providing in-depth training on property damage and insurance contracts so you can confidently and independently adjust claims.

This is a hybrid role, which means you’ll work in-office two days that are selected by local leadership and choose where you want to work the other three days, whether that’s at home or in the office,for a period of 12 months. After that period,the days you’ll be expected to report to an office for important meetings, training, and collaboration will vary based on business need. In this hybrid work environment, you’ll be supported by your leaders and tenured colleagues to develop relationships, establish connections, and share practices that are important to your development. If you prefer an in-office environment, you’re welcome to work in the office as often as you would like.

You must reside within 50 miles of Progressive's Mechanicsburg Claims office at 4909 Louise Drive, Suite 201, Mechanicsburg, PA 17055.

Duties responsibilities (upon completion of training)

Determine coverageDetermine liability (who’s at fault for the damages)Interview customers, claimants, and witnessesPartner with appraisers/estimators to manage vehicle repairsNegotiate with customers and other insurance carriers and resolve claims

Must-have qualifications

Three years of relevant work experience ORBachelor’s degree ORTwo years relevant work experience and an associate degree

Schedule:During Training:Monday – Friday, 8:30 am – 5:30 pm. At week four, hours shift to 8:00 am – 5:00 pm.After Onboarding: Monday – Friday, 9:00 am – 6:00 pm.

Location:Mechanicsburg, PA

Compensation

Once you complete training and pass any necessary testing requirements, your salary can be between $51,000 - $54,500/year (commensurate to experience), however, during training, you’ll be paid hourly based on your annual salary.Gainshare cash incentive up to 16% of your eligible earnings based on company performance

Benefits

401(k) with dollar-for-dollar company match up to 6%Medical, dental vision, including free preventative careWellness mental health programsHealth care flexible spending accounts, health savings accounts, life insurancePaid time off, including volunteer time offPaid unpaid sick leave where applicable, as well as short long-term disabilityParental family leave; military leave payDiverse, inclusive welcoming culture with Employee Resource GroupsCareer development tuition assistance

Energage recognizes Progressive as a 2024 Top Workplace for: Innovation, Purposes Values, Work-Life Flexibility, Compensation Benefits, and Leadership.

Equal Opportunity Employer

For ideas about how you might be able to protect yourself from job scams, visit our scam-awareness page athttps://www.progressive.com/careers/how-we-hire/faq/job-scams/

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