**About the Role** Insurance is integral to Uber’s operations and growth and insurance claims are an essential part of Uber’s insurance program. The **Associate** reviews low severity and high frequency losses in the International markets to provide accurate information to Uber’s insurance partners based out of Mexico, additionally the **Associate** must ensure that proper information is being ingested into our internal systems. This is where as a **Claims Associate** you have an opportunity to make a significant impact to Uber’s business success. This is a unique opportunity to gain exposure to programs and processes across multiple regions and countries. Willing to work depending on business needs: 1. Evening shift timings (8PM to 5AM) and Weekend shifts covering on Saturday & Sunday. 2. Remotely or from home occasionally on weekends. **What You'll Do** 1. Manage an inventory of claims to evaluate covered losses. 2. Investigate new claims by reviewing first reports of loss and supporting materials to determine the best initial contact; communicate with claimants, drivers, passengers, witnesses, etc. 3. Build internal reporting processes and procedures for auto-related and personal accident claims which will scale with Uber’s growth. 4. Develop ,maintain and analyze appropriate metrics, governance and control mechanisms for specialized claims handling 5. Constantly improve the claim process to keep up with Uber’s expansion, new products, and new insurance policies. **What You'll Need** 1. Bachelor's Degree or equivalent. 2. Fluent in oral and written English. 3. Up to 3 years of Safety investigations and Claims service experience. **Preferred Qualifications** 1. Professional capability in other languages (Spanish) is a plus. 2. Effective written and verbal communication skills to provide information in a clear and concise manner and to communicate with a variety of individuals. 3. Effective analytical skills to gather information, analyse facts and make recommendations. Proficient in Google platform tools, Excel skills. We welcome people from all backgrounds who seek the opportunity to help build a future where everyone and everything can move independently. If you have the curiosity, passion, and collaborative spirit, work with us, and let’s move the world forward, together. Offices continue to be central to collaboration and Uber’s cultural identity. Unless formally approved to work fully remotely, Uber expects employees to spend at least half of their work time in their assigned office. For certain roles, such as those based at green-light hubs, employees are expected to be in-office for 100% of their time. Please speak with your recruiter to better understand in-office expectations for this role. \*Accommodations may be available based on religious and/or medical conditions, or as required by applicable law. To request an accommodation, please reach out to [accommodations@uber.com](mailto:accommodations@uber.com).