As the Claims Department Manager, you will lead a complex medical claim processing team, overseeing daily tasks, setting priorities, and coordinating activities to ensure timely completion. Leveraging your leadership experience, you'll guide and mentor team members, driving performance and adherence to company policies and procedures. Your expertise will significantly impact the team's effectiveness, fostering efficiency and driving operational success.
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Responsibilities
\nManaging a claims processing department to effectively and efficiently meet service level agreements.
\nInteracting with Department of Health and Human Services personnel concerning claims processing functions.
\nDriving special projects for corporate, operational, or client initiatives.
\nEnsuring that stated quality objectives are consistently achieved.
\nUpdating various performance and status reports.
\nProviding active leadership for the staff of the claims processing department.
\nConducting counseling sessions with employees who are not meeting the minimum requirement for their position.
\nAdministering annual performance reviews with employees.
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Requirements
\nHave three years of experience working in a healthcare support organization.
\nPossess excellent organizational, analytical, and communication skills.
\nAble to work in a fast-paced, production-oriented environment.
\nShow excellent client relationship skills.
\nDemonstrate leadership experience, effectively guiding and mentoring team members.
\nDisplay understanding and application of concepts in medical claims processing and basic knowledge of other disciplines.
\nBachelor's degree preferred.
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Flexible Working
\nAt Conduent, we want you to be yourself. We recognize that everyone is different and that how people want to work and deliver at their best is different for everyone too.
\nOnsite work
\nWork in our local office, receiving personal coaching and leadership so that you can provide the best support to our clients and help you grow in your career.
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Working For You
\nPerks and rewards designed for you:
\nHealth and Welfare Benefits: Our health and welfare benefits can be tailored to fit you and your family's needs and start on the first day of employment.
\nRetirement Savings: We will support you as you save for your future.
\nEmployee Discounts: We offer you access to a vast selection of global, national, and local discounts on merchandise, services, travel, and more.
\nCareer Growth Opportunities: We help you thrive, so together, we can grow. We provide opportunities to advance your career with a vast portfolio of businesses and a global footprint.
\nPaid Training: Earn while you learn and continue to grow with access to award-winning learning platforms throughout your Conduent career.
\nPaid time off: We provide attractive paid time off packages designed for you to enjoy your life away from work.
\nGreat Work Environment: We are proud of our award-winning culture and the recognition we’ve received for our diversity efforts.
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Join Us
\nAt Conduent, we are one team, one mission. We understand that our success is directly related to the success of our associates. We strive to create a culture where you can:
\nBring your authentic self to work
\nGrow and thrive, both personally and professionally
\nMake a difference with our clients, in our communities, and with the millions of people we support
\nWhen you join Conduent, you are engaged in creating the future - both our company’s and your own. With more than 60,000 associates across 24 countries, we will provide you the opportunity to grow with a team of people who will challenge and inspire you to be the best!
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Pay Transparency Laws in some locations require disclosure of compensation-related information. For this position, actual salaries will vary and may be above or below the range based on various factors including but not limited to location, experience, and performance. In addition to base pay, this position, based on business need, may be eligible for a bonus or incentive. In addition, Conduent provides a variety of benefits to employees including health insurance coverage, voluntary dental and vision programs, life and disability insurance, a retirement savings plan, paid holidays, and paid time off (PTO) or vacation or sick time. The approximate compensation for this position is $55-65k per year.
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