Taking care of people is at the heart of everything we do, and we start by taking care of you, our valued colleague. A career at Sedgwick means experiencing our culture of caring. It means having flexibility and time for all the things that are important to you. It’s an opportunity to do something meaningful, each and every day. It’s having support for your mental, physical, financial and professional needs. It means sharpening your skills and growing your career. And it means working in an environment that celebrates diversity and is fair and inclusive. 

A career at Sedgwick is where passion meets purpose to make a positive impact on the world through the people and organizations we serve. If you are someone who is driven to make a difference, who enjoys a challenge and above all, if you’re someone who cares, there’s a place for you here. Join us and contribute to Sedgwick being a great place to work.

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Top 100 Most Loved Workplace® 
Forbes Best-in-State Employer

Claims Handler - Motor

Key roles

This position is within the Motor Division and will include both the desk-top administration, investigation, and negotiation of a portfolio of motor claims and the handling of complaints, on behalf of a key motor client.

Specific responsibilities (including but not limited to)

Proactive end to end management of a portfolio of 150+ motor and casualty files with specific closure and quality targetsPrevious complaint handling experience would be advantageous together with familiarity of the CPC requirements.Desktop Liability investigation and determinationProactive investigation and settlement of claims in expedient and compliant mannerManagement of suppliers/vendorsProvide an excellent customer service to our clientWork as part of a team, liaising with the client and other departmentsRepresent the business in a professional and positive manner at all timesMaintain a positive attitude when faced with challenging circumstances and changing business needsBe flexible with time and willing to get involved in other areas of the business as requested by management, including travelling to other locations if necessary

Qualifications/skills

APA qualification in insuranceExperience handling motor and/or casualty claims is essentialDecision making skills and sound numeric skills requiredHigh level interpersonal and communication (verbal/written) skillsExperience working in a dynamic environmentGeneral insurance background a distinct advantageHighly motivated, proactive and with excellent influential skills to influence both internally and externallyPossess excellent communication skills, both written and verbal.Problem solving abilityCustomer orientated and displays a willingness to meet and understand customer’s needsDemonstrate excellent attention to detail and accuracyPossess excellent negotiating skills

Experience

Minimum 2- 3 years Motor/Casualty Claims handling experience essential.

Benefits of working for Sedgwick in Ireland

Remote WorkingEducation ContributionCareer development and progressionTax Saver Travel SchemeSedgwick's Sports & Social ClubDiscounted Personal Training group circuit classesMontessori & After School CareDiscount BenefitsEmployee Assistance ProgrammePHI and Life Cover

Sedgwick is an Equal Opportunity Employer.

The statements contained in this document are intended to describe the general nature and level of work being performed by a colleague assigned to this description. They are not intended to constitute a comprehensive list of functions, duties, or local variances. Sedgwick retains the discretion to add or to change the duties of the position at any time.