Claims Lead Analyst
We are the movers of the world and the makers of the future. We get up every day, roll up our sleeves and build a better world -- together. At Ford, we’re all a part of something bigger than ourselves. Are you ready to change the way the world moves?
In this position...
You will be a part of a unique team with an opportunity to be at the birth of a brand new order processing system that is replacing a 44 year old system/process. You will also gain more exposure of other areas of the business such as; purchasing, supply chain, transportation, etc.
This position is located in Dearborn, MI and is a hybrid role.
You’ll have:
Previous experience with legacy claims processing systemKnowledge of warehouse operations with respect to claims processing2 years experience in NA warehouse transportation, with a strong understanding of NA transportation processesPrior experience with system improvement implementationAnalytical skills (data analysis, test case development, etc.)Ability to work in a global team environment - strong collaboration skills requiredStrong communication and listening skillsExperience with MS Office (Word, Excel, PowerPoint, etc.)Even better, you may have...
Experience with Ford Parts, Supply & Logistics Systems (MMP, PCS, EPRS, uSAP preferred)
You may not check every box, or your experience may look a little different from what we've outlined, but if you think you can bring value to Ford Motor Company, we encourage you to apply!
As an established global company, we offer the benefit of choice. You can choose what your Ford future will look like: will your story span the globe, or keep you close to home? Will your career be a deep dive into what you love, or a series of new teams and new skills? Will you be a leader, a changemaker, a technical expert, a culture builder…or all of the above? No matter what you choose, we offer a work life that works for you, including:
Immediate medical, dental, and prescription drug coverageFlexible family care, parental leave, new parent ramp-up programs, subsidized back-up childcare and moreVehicle discount program for employees and family members, and management leaseTuition assistanceEstablished and active employee resource groupsPaid time off for individual and team community serviceA generous schedule of paid holidays, including the week between Christmas and New Year’s DayPaid time off and the option to purchase additional vacation time.For a detailed look at our benefits, click here: https://fordcareers.co/GSRnon-HTHD
This position is a range of salary grades SG7-SG8.
Visa sponsorship is not available for this position.
What you'll do...
Lead development efforts for claims/returns modernization, ensuring current and future business requirements are met with new system design:
> Claims workflows and automation
> Re-routing claims for high damage parts from air to truck
> Reverse logistics setup
> 60-day returns