**Claims Management Coordinator** Nestle Ukraine, worldwide leader in Food and Beverage industry, successfully working and developing in Ukraine, is announcing an opening of a position in transportation and logistics of **Claims Management Coordinator in Lviv** . **With us you will:** + Gain experience in Finance, Accounting and Logistics through managing reclamation costs, working with Consulting Agency, internal and external Stakeholders + Support team in standardizing and improving the process, drive extension of Claims Management project. + Cooperate with variety of transportation service providers on behalf of one of the biggest shippers in Europe; + Cooperate with Nestle businesses, factories and distribution centers across Europe; **Main Responsibilities:** + Establish clear roadmap for claims management project implementation, align with PM team in terms of transition and project plans, presents development of the project to market & category stakeholders, ensure sustain of the project after go live and hypercare phases. + Develop claims management process centrally across all Transportation HUBs along the way, mitigating pain points raised by the operational partners, ensure compliance and timely resolution. + Collect necessary documents and information required for registration of claims and refusals related to damaged goods. + Register claims accurately and promptly, ensuring all relevant details are captured. Ensures timely capture of main reason codes to enable further root cause analysis + Conduct investigations with carriers for claims with defined threshold following business model confirmed, ensuring timely resolution. + Register claims in the 3rd party Consulting Platform, ensuring accurate and up-to-date information is provided. + Create returned deliveries for rejected goods, ensuring proper documentation and adherence to company policies. + Manage demurrage charges associated with customer claims, minimizing costs and ensuring timely resolution. **Main Requirements:** ∙University degree; ∙ Proficiency in English (upper-intermediate level), German or Polish language – intermediate/upper-intermediate; ∙ Strong finance, accounting, communication skills; ∙ Strong knowledge of MS Office (Excel in particular); ∙ Attention to details, time management, project management and organizational skills; ∙ Ability to work with big volume of data; ∙ Experience of work in SAP system minimum 2 years. ∙ Experience of work in Finance and/or Logistics minimum 3 years. **How we will proceed:** You send us your CV - We contact relevant applicants - Interview with a Recruiter - Interview with Hiring Team - Job Offer communication to the Finalist - First working day Sounds exciting? Submit your CV today!