Be Here. Be Great. Working for a leader in the insurance industry means opportunity for you. Great American Insurance Group's member companies are subsidiaries of American Financial Group. We combine a "small company" culture where your ideas will be heard with "big company" expertise to help you succeed. With over 30 specialty and property and casualty operations, there are always opportunities here to learn and grow.

At Great American, we value diversity and recognize the benefits gained when people from different cultures, backgrounds and experiences work collaboratively to achieve business results. We are intentionally focused on fostering an inclusive culture and know valuing diversity is an essential leadership quality. Our goal is to create a workplace where all employees feel included, empowered and enabled to perform at their best.

Great American's Alternative Markets Division was formed in 1999. The division specializes in mono-line and/or multi-line primary admitted programs on either a traditional guaranteed cost (Elite Programs) or risk-sharing basis (Agency Captives & Group Captives).  Alternative Markets supports both niche programs and generalist portfolios, subject a minimum controlled rollover of $3,000,000 or more.  

 

Are you looking for a fast-paced job with great benefits? Great American Insurance is looking to add to our Claims Operations Team. This is a great opportunity for anyone who is looking to expand their claim experience, change industries, or re-enter the workforce.

 

Successful candidates could have the opportunity to Cross-Train in our other claim lines of business, including Commercial Property, Casualty, Auto, and Worker’s Compensation

Essential Job Functions and Responsibilities

Learns to perform claims processing and payment functions on basic claims for one or more lines.  Performs claims support functions:

Composes, prepares, reviews, and responds to correspondence.

Answers and responds to inquiries and gathers information.

May perform mail/file functions.  Utilizes the company system(s) to identify the appropriate recipient of correspondence within or outside of the company.  Sorts and distributes mail.  Maintains documents according to record retention guidelines and distributes files/file systems.

Performs general processing, may include updating manuals.

Will assist with claims setup and entry, electronic imaging or indexing, statistical coverage verification, preparation/entry of claims transactions, preparation/processing recovery, and processing drafts and forms.

May perform systems functions, including determining errors/corrections on claims system(s).

Provides support to Claims department, developing specialized skills and knowledge related to processing.

Will process routine/simple transactions on customers’ accounts.  Transaction processing may be specified by authority/guidelines.

Maintains familiarity with policies and procedures, as well as the business and organization.  Complies with company and regulatory guidelines.

Updates claims files and maintains, corrects, and/or updates data using office technology.

Performs other duties as assigned.

Job RequirementsEducation: High school diploma or equivalentExperience: Generally, 2 to 4 years of related experience.

Business Unit:

Alternative Markets

Benefits:

We offer competitive healthcare, retirement, and paid time off benefits for full-time and part-time benefit eligible employees.