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Company: Oxford Life Insurance Company was founded in 1965 and is a member of AMERCO, a publicly traded financial holding network.  AMERCO’s other significant holdings include U-Haul International and Republic Western Insurance Company. Our fast-paced, growing company is seeking eager, qualified, customer-centric individuals to join our team in Madison, WI.

Job Title: Oxford Claims Examiner/Processor

Job Overview: We are seeking a full-time entry-level examiner in our Claims department for our Life Insurance, Annuity, and Medicare Supplement products. The Examiner will approve or deny claim payments in accordance with federal and state regulations and company policies and procedures.  Communication with other departments, management or outside vendors may be necessary to properly adjudicate the claim.  

Responsibilities and Duties: This list is not exhaustive and may be supplemented as necessary.

Setting up new claimsMaintain a 30-day follow-up for all pending claims and send follow-up requestsCreating correspondenceReview all received claim documentationHandle all inbound and outbound calls and correspondence related to claims from peers, medical providers, family members and funeral homesProcess entry level and high-level Medicare Supplement claimsAssist on projectsMaintain confidentiality of all policies information and adhere to company’s privacy regulations

Qualifications:

Required:

High School Diploma/ GEDStrong working knowledge of Windows and Microsoft Office/ExcelAbility to consistently meet and exceed performance expectationsAbility to quickly adapt to a changing work environmentAbility to learn by hands-on training and peer-trainingAttention to detail focused to ensure administration of processing functions is handled effectivelyExcellent time management and organizational skillsProficient in multi-tasking; managing high priority items in addition to daily workloadEffective verbal and written communication skillsAbility to work independently and in a team environment

Preferred:

Previous experience with medical or life insurance processingExperience reviewing Power of Attorney, Trusts and/or Estate documentsCustomer Service Experience

Company Benefits: 

Health insurance/benefits (including medical, dental & vision)401KEmployee Stock Ownership Plan (ESOP)Subsidized gym membership (including paid fitness classes)Life insuranceBusiness and travel insuranceMetLaw Legal programMetLife auto and home insuranceDiscounts on Apple products, cell phone plans, hotels and moreCommuter benefits programPaid holidays, vacation, and sick daysIn-house cafe featuring options for all diets (Phoenix location only)Pre-tax Dependent Care and Flex Spending AccountGet Fit and Alternative Insurance Rebate Programs

U-Haul is an equal opportunity employer. All applications for employment will be considered without regard to race, color, religion, sex, national origin, physical or mental disability, veteran status, or any other basis protected by applicable federal, provincial, state, or local law. Individual accommodations are available on requests for applicants taking part in all aspects of the selection process. Information obtained during this process will only be shared on a need to know basis.