Claims Service Representative I - Early Response - Weekend

What’s in it for me?

This is a full-time, in-office position

A career with growth potential

Our comprehensive and employee centric training facility provides training programs to help employees acquire various skills necessary to do their jobs and to support career development

The satisfaction of knowing you provide a meaningful service to our insured who rely on you for assistance

When you join the Auto Club as a Claims Representative, you’re bringing your expertise to a best-in-class organization that is focused on delivering quality service to our members.

As a representative within our Claims department you will:

Adjust Insurance Claims

Provide legendary customer service to our insured members

Interpret policy and identify coverage

Assess claims and negotiate settlement

Weekends required for our Weekends Unit

Train on claims processing procedures and systems

Attend a 6-weeks training focus on insurance claims handling

What you’ll bring:

Bachelor’s (4 year) degree preferred or equivalent combination of education and experience

No prior claims experience required

Proficiency with Microsoft Office

Strong organizational skills

Strong oral and written communication skills

Strong interpersonal skills

Must be able to work independently and adjust to change

Available to work a majority of weekends

The starting pay range for this position is $28.03 – $30.83 per hour. Additionally, you will be eligible to participate in our incentive program based upon your team and individual performance.

Remarkable benefits:
•    Health coverage for medical, dental, vision
•    401(K) saving plan with company match AND Pension
•    Tuition assistance
•    PTO for community volunteer programs
•    Wellness program
•    Employee discounts (membership, insurance, travel, entertainment, services and more!)

Auto Club Enterprises is the largest federation of AAA clubs in the nation. We have 14,000 employees in 21 states helping 17 million members. The strength of our organization is our employees. Bringing together and supporting different cultures, backgrounds, personalities, and strengths creates a team capable of delivering legendary, lifetime service to our members. When we embrace our diversity – we win. All of Us! With our national brand recognition, long-standing reputation since 1902, and constantly growing membership, we are seeking career-minded, service-driven professionals to join our team.

“Through dedicated employees we proudly deliver legendary service and beneficial products that provide members peace of mind and value.”

AAA is an Equal Opportunity Employer

The Automobile Club of Southern California will consider for employment all qualified applicants, including those with criminal histories, in a manner consistent with the requirements of applicable federal, state and local laws, including the City of Los Angeles’ Fair Chance Initiative for Hiring Ordinance.