Company Description

Fortune Brands Innovations, Inc. is an industry-leading innovation company focused on creating smarter, safer and more beautiful homes and improving lives. Our driving purpose is that we elevate every life by transforming spaces into havens. We believe our work and our brands can have incredibly positive impacts for not just our business and shareholders, but for people and the planet, too. When you join Fortune Brands, you become part of a high-performing team who are empowered to think big, learn fast and make bold decisions. We support an inclusive and diverse culture where everyone is encouraged and empowered to be their authentic selves, and where our differences and unique perspectives are a key strength. Explore life at Fortune Brands here

Job Description

The Claims Analyst will be responsible for processing negotiating, and settling product liability claims for FBIN products globally.

This role is eligible for a hybrid schedule, reporting to our office in Deerfield, IL. 

RESPONSIBLIITIES:

Independently manage assigned claims throughout the claim lifecycleEvaluate claims for validity and proper valuationCollaborate with technical experts to execute product testingValidate cause of claim against known or unknown defects and review findings with FBIN technical expertsOpen VOC or CAPA requests as necessaryDevelop strategies to manage claims to an appropriate and timely resolutionNegotiate claim settlements up to designated authority levelClose and process claims in a timely fashionReceive claims through various channels including phone, email, mail, worklist or the contact centerOpen claims by creating tickets within the claims management system while ensuring accurate and detailed documentation Communicate with claimants to gather information including photographs, statements, and evidenceRegularly communicate with external stakeholders including insurers, attorneys, sales reps, builders, plumbers, retailers, wholesalers, and consumersReceive, process, and store evidenceSupport team and cross functional projects and continuous improvement effortsMonitor claim trends to mitigate future risk

Qualifications5+ years of experience in claims management  Excellent written and verbal communication skills for interacting with all levels of staff, customers, suppliers, and operationsProficient in processing and communication tools: SAP, Microsoft Word, Excel, Outlook, PowerPoint, SharePoint, Teams, and internet navigationAbility to manage multiple tasks and priorities in fast paced, changing environmentAbility to travel up to 10%

​​​​​​​PREFERRED QUALIFICATIONS:  

Bachelor’s Degree

Additional Information

Fortune Brands believes in fair and equitable pay. A reasonable estimate of the base salary range for this role is Hiring Pay Range: $45,000 USD - $77,000 USD. Please note that actual salaries may vary within the range, or be above or below the range, based on factors including, but not limited to, education, training, experience, professional achievement, business need, and location. In addition to base salary, employees will participate in either an annual bonus plan based on company and individual performance, or a role-based sales incentive plan.

At Fortune Brands, we support the overall health and wellness of our associates by offering comprehensive, competitive benefits that prioritize all aspects of wellbeing and provide flexibility for our teammates’ unique needs. This includes robust health plans, a market-leading 401(k) program with a company contribution, product discounts, flexible time off benefits (including half-day summer Fridays per policy), inclusive fertility / adoption benefits, and more. We offer numerous Employee Resource Groups to support inclusivity and our associates’ feeling of belonging at work.

Fortune Brands is a brand, innovation and channel leader focused on exciting, supercharged categories in the home products, security and commercial building markets. Our portfolio of brands includes Moen, House of Rohl, Aqualisa, SpringWell, Therma-Tru, Larson, Fiberon, Master Lock, SentrySafe and Yale residential.

Fortune Brands is headquartered in Deerfield, Illinois and trades on the NYSE as FBIN

Equal Employment Opportunity:

FBIN is an equal employment opportunity employer and does not discriminate against any applicant based on race, color, religion, sex, gender identity or expression, national origin, ancestry, age, disability, marital status, protected veteran status, sexual orientation, genetic history or information, or any other legally protected characteristic.

We are committed to a diverse and inclusive workplace and encourage applicants from all backgrounds to apply. To support our efforts, we invite you to voluntarily share your gender, ethnicity, and veteran status. This information is confidential and helps us ensure an inclusive hiring process and improve our diversity initiatives.

Reasonable Accommodations:

FBIN is committed to working with and providing reasonable accommodation to applicants with disabilities. If you need a reasonable accommodation for any part of the application or interview process, please contact us at [email protected] and let us know the nature of your request along with your contact information. Resumes submitted to this email address will not be responded to.