Handle a portfolio of regional reinsurance claims and ensure adjudication complies with standard AZRE procedures and guidelines. Liaise with other functions to ensure timely and accurate claims management.

Key responsibilities

• Maintain accurate claims records for designated accounts, within appropriate AZRE Claims administration systems.

• Identify loss trends.

• Investigate and actively manage claims, including coverage determination under the relevant treaty, and evaluation of loss exposures.

• Determine appropriate reserving levels under the relevant treaty.

• Ensure all claims handled within authority limits, and in line with AZRE Claims Standards procedures and guidelines.

• Refer cases outside of authority level and prepare referral documentation and materials as appropriate.

• Support contribution of other functional areas in Claims handling process, e.g. Underwriting, CM, Reinsurance Accounting.

• Analyze claims trend on portfolios to help CM and UW to steer the business supporting profitability

• Help and support Functional contribution to Smart Circles, Deep Dives and Claims trend studies

• Support key projects and topics where required.

• Begin to develop and maintain relationships with brokers and/or clients and other relevant stakeholders (e.g. third party adjusters).

• Report and contextualize loss information internally and externally.

• Support external claims audit activities.

Required Experience:

• Basic understanding of LoB products, treaty structures, and working mechanics.

• Evidence of relationship building with brokers at peer group level.

• Basic understanding of legal and regulatory framework.

• Exposure to working in complex, global matrix organization.

Required Education:

• Preferably a degree in Actuarial Science, Economics, Law, or other appropriate disciplines.

• Progress towards professional insurance qualification (e.g. CII or ANZII).

Technical Skills:

• Products and Coverages: Understanding of relevant products, wordings, terms and conditions, and reinsurance coverages.

• Analytical and conceptual skills.

• Claims Handling: Knowledge of claims handling process from notification to settlement, and recovery.

• Reserving, reinsurance, and coinsurance : Knowledge of reserving principles and practices; robust understanding of coinsurance and reinsurance (and application thereof).

• Litigation: Basic understanding of relevant legal processes and procedures, litigation management, litigation avoidance techniques (e.g. mediation).

General Skills:

• Communication Skills: Clearly and effectively express ideas and messages verbally and/or in writing.

• Presentation Skills: Effectively express and display thoughts and ideas visually, using various tools.

• Analytical Skills: Ability to effectively absorb information from various sources, then analyze, study or examine data in detail, and draw appropriate conclusions.

Languages:

• English

• Local Language