Technician Claims - CH10FN

We’re determined to make a difference and are proud to be an insurance company that goes well beyond coverages and policies. Working here means having every opportunity to achieve your goals – and to help others accomplish theirs, too. Join our team as we help shape the future.   

         

As a Claims Technician in the Claims Centralized Operations Group, your primary role is to provide administrative support to the Claims Organization. (Supporting STD & LOA) Claim Techs are the behind-the-scenes support team to ensure everything runs smoothly within Claims Operations. The Hartford will provide you with ongoing training, coaching and development to ensure your success.

Start Date: January 06, 2025

Training: 1:1 training

Work Hours: 8am – 4:30pm EST (some flexibility)

RESPONSIBILITIES:

Act as a liaison with other departments to resolve problemsUtilize active listening and critical thinking skills to quickly analyze and resolve both routine and complicated work requestsMeet and exceed hard deadlines Facilitate new claim triage and assignment process Perform business and IT project workWork to continuously improve process

QUALIFICATIONS:

High School Diploma/GED is required, Associate’s or Bachelor’s Degree is preferredEffective listening skillsMotivation to help othersDesire to deliver exceptional customer serviceProven success in previous roles and ambition to further develop yourselfExceptional problem solving and critical thinking skillsStrong attention to detailOrganizational abilities for a fast-paced environment with fluctuating prioritiesAbility to collaborate and work effectively with othersProfessional verbal and written communication skillsProficient in financial calculationsProficient in Microsoft Office applications and basic knowledge in excelDesire to learn and navigate multiple complex technology systems simultaneously

Additional Information:

This role is a Hybrid work arrangement.  Candidates who live near the Lake Mary, FL; Sunrise, FL; and Hartford, CT offices will have the expectation of working in an office 3 days a week (Tuesday through Thursday).   For full-time, occasional, part-time, or remote positions: (1) high speed broadband internet service is required, we do not recommend or support DSL, wireless, Wi-Fi, Hotspots, Fiber without a modem and Satellite; (2) Internet provider supplied modem/router/gateway is hardwired to the Hartford issued computer with an ethernet cable; and (3) minimum upload/download speeds of 5Mbps/30Mbps will be required. To confirm whether your Internet system has sufficient speeds, please visit http://www.speedtest.net from your personal computer.

How We Focus on Your Wellbeing: ​

Medical, Dental, Vision, Life and Disability Insurance. Effective day 1. ​401k plan effective day 1.25 days paid time off in your first full year and Paid HolidaysClick on this link to learn more about our comprehensive benefits package and award-winning well-being program: https://www.thehartford.com/careers/benefitsTuition reimbursement - up to $5,250 (undergraduate) and $6,000 (graduate) for tuition and registration fees for degree programs that support   your career development (subject to additional requirements)​.

Student Loan Paydown Program – eligible to participate after 6 months of service. The Hartford will make a direct contribution of $125 per month – with a lifetime maximum up to $10,000 – as a supplemental payment towards your student loan to help you manage the stress of student debt and help you pay down your student loan faster.

Compensation

The listed annualized base pay range is primarily based on analysis of similar positions in the external market. Actual base pay could vary and may be above or below the listed range based on factors including but not limited to performance, proficiency and demonstration of competencies required for the role. The base pay is just one component of The Hartford’s total compensation package for employees. Other rewards may include short-term or annual bonuses, long-term incentives, and on-the-spot recognition. The annualized base pay range for this role is:

$40,685 - $61,027

Equal Opportunity Employer/Females/Minorities/Veterans/Disability/Sexual Orientation/Gender Identity or Expression/Religion/Age

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