Company Description

“We’re not in the shipping business; we’re in the information business” -Peter Rose, Expeditors Founder

Expeditors satisfies the increasingly sophisticated needs of international trade through customized solutions and seamless, integrated information systems. Our services include the consolidation and forwarding of air or ocean freight, customs brokerage, vendor consolidation, cargo insurance, time-definite transportation, order and risk management, warehousing, distribution and customized logistics solutions. Expeditors is headquartered in Seattle, Washington.

Global supply chain management is what we do, but at the heart of Expeditors you will find professionalism, leadership, and a friendly environment, all of which foster an innovative, customer service-based approach to logistics.

18,000 trained professionals

300+ locations worldwide

Fortune 500

Globally unified systems

At Expeditors, we recruit, train, and retain the very best logistics and technical experts the world over. We love to promote from within—more than 27 percent of our staff of 17,000 employees has been at Expeditors 10 years or more. Our high retention rate is influenced by a unique compensation program for positions that are more than just jobs—they’re chances to grow, thrive, and do what you love.

www.expeditors.com

Job Description

Scope of Position: To provide superior customer service through strong working knowledge of the U.S. Harmonized Tariff Schedule, General Notes, and Explanatory Notes to the Tariff with specific needs and requirements of the client.  Continually seek opportunities for service enhancement and improved tactical coordination within Expeditors’ and customer’s organizations.  Ensure all tasks for specified role (but are not limited to) are performed timely at the highest level of efficiency and productivity, while meeting and exceeding expectations. 

Major Duties and Responsibilities:

Compliance

Understand customer’s business strategy and our role with the customerUtilize customer’s systems/tools to classify parts for U.S. imports (but not limited to) on behalf of the customer based on product descriptions provided by the clientBasic Understanding of the U.S. Customs Harmonized Tariff Code. This position has major emphasis to Chapters 61 and 62 for Textiles and Apparel, Chapters 42 for classification of accessories, & Chapter 64 FootwearKnowledge/Understanding of Canada & European Union (EU/UK) Tariff Schedules (preferred but not required)Identify and obtain correct description information necessary to decipher appropriate classification for partsWork with customer’s Production Team to provide classification advice during Line Reviews, as necessaryMaintain effective working relationships and communication with all key contacts  (locally, regionally, or internationally) as needed within the customer’s and/or Expeditors’ organizations, as well as across departments within the local district (at origin and destination) to assure efficient and effective execution of defined processesContinually seek improvement in procedures and services to create more efficient and cost effective operations for Expeditors and the customerMaintain regular communication with peers, Supervisor, Branch Account Managers, and/or Compliance Manager to gain and share knowledge of best practices and common challenges/opportunitiesSupport local implementation of new initiativesBe dedicated to the success of Expeditors and the program using ethical business practices, personal commitment, passion and sacrifice, and an obsession with the fundamental details of running the businessWorks with Supervisor to effectively resolve delays that are outside of his/her controlCommunicate to Supervisor, Global Account Management, and/or Compliance Manager of Pre-class updates/conditions which will impact performance

Information

Communicate effectively with the customer for question(s) regarding the interpretation of the product description(s) and its HTS code(s)Navigate customer’s systems to find information necessary to classify

Training

Be available to train others as needed within various product lines that are specific to his/her roleMandatory 52 hours of meaningful training 

Workdays are Monday through Friday

Qualifications

Experience and Education Required:

Customs Brokerage License preferred, but not immediately requiredCustoms business understandingTextile experience preferred but not requiredAbility to work with Microsoft Office (Outlook, Word, Excel – Access a plus)Organizational skills, detail-oriented, multi-task, flexibilityResearch, excellent conflict resolution/creative problem-solving, and follow-up skillsAbility to articulate clearly through written and oral presentationAbility to work independently and within a team environmentTeam-player

Additional Information

Additional information

***Please include a cover letter***

Expeditors offers excellent benefits:

Paid Vacation, Holiday, Sick TimeExpected compensation $24.00 to $36.00 per hour. Employee Stock Purchase PlanHealth Plan: Medical, Prescription Drug, Dental and Vision401k PlanTraining and Professional Development ProgramAll your information will be kept confidential according to EEO guidelines.