Cleaning Operations Manager | Holsworthy & Richmond

Location: Holsworthy & Richmond, NSW
Employment Type: Full-Time
Company: BGIS

About the Role
BGIS is seeking a proactive and experienced Cleaning Operations Manager to lead cleaning services across high-profile Defence client sites in Holsworthy and Richmond. This is a hands-on leadership role suited for a motivated professional who thrives in dynamic environments and is committed to delivering service excellence.

Reporting to the Regional Manager, you'll oversee daily cleaning operations, support and lead on-site teams, liaise directly with clients, and ensure service standards are consistently exceeded.

Key Responsibilities:

Manage day-to-day cleaning operations across Defence and government sites Be on-site 5 days per week to lead teams and maintain smooth operations Act as the key point of contact for client relationships and service delivery Conduct site inspections, audits, and reporting to meet compliance and quality benchmarks Provide coaching, training, and performance management for cleaning staff Address service issues and implement timely resolutions Prepare quotes for additional services and manage budgets effectively Oversee inventory, rosters, and WHS compliance

About You:

Australian Citizenship is essential (due to Defence site access requirements) Strong background in cleaning operations across multi-site or government contracts Proven leadership skills and experience managing large teams Excellent communication, organisational, and client service skills High attention to detail with the ability to resolve challenges effectively Reliable, proactive, and able to work independently on-site full-time Valid driver’s licence and full Australian working rights

Why Join BGIS?

Competitive salary and full-time employee benefits Supportive and inclusive workplace culture Career development and advancement opportunities Paid parental leave, volunteer leave, and donation matching Employee recognition and wellness programs

About BGIS
BGIS is a leading global provider of facility management services, supporting critical operations across sectors including Defence, Government, Education, and Healthcare. With over 10,000 employees globally and 50,000+ sites under management, we are driven by innovation and a commitment to excellence.

Ready to Apply?
If you're an experienced operations leader looking to make a difference, apply now and be part of a growing and purpose-driven team.

To explore more opportunities, visit apac.bgis.com.

BGIS is an equal opportunity employer. We welcome applications from all backgrounds and experiences.