Singleton, New South Wales, Australia
14 hours ago
Cleaning Operations Manager

Cleaning Operations Manager | Hunter Region, NSW

About the Role
BGIS is seeking a Cleaning Operations Manager to oversee and manage cleaning operations across client sites in the Hunter Region, NSW. This role is ideal for a proactive leader with a strong background in cleaning operations, excellent communication skills, and the ability to manage large teams. If you are highly organized, detail-oriented, and skilled in client relations, we encourage you to apply.

Key Responsibilities

Oversee daily cleaning operations to ensure efficient and high-quality service delivery Act as the primary contact for clients, addressing their needs and concerns professionally Lead, train, and support large cleaning teams, ensuring high performance and adherence to standards Conduct regular audits and prepare reports identifying areas for improvement Ensure cleaning services meet both client expectations and internal benchmarks Prepare quotes for additional services and manage budgets effectively Address and resolve client or team-related concerns in a timely manner Implement training programs for staff to maintain service excellence Be physically present at client sites five days a week to manage operations

About You

We are looking for candidates with

Extensive experience in cleaning operations, preferably in large-scale or multi-site environments Strong verbal and written communication skills for effective client and team interaction Proven leadership experience in managing and motivating large teams High attention to detail to maintain top-tier cleaning standards Ability to conduct audits and reporting to ensure operational efficiency Strong problem-solving skills to resolve complaints and operational challenges Reliability and commitment to being on-site five days a week to support operations

Why Join Us

At BGIS, we create safe and inclusive environments where employees can thrive. We offer

Competitive salary and career growth opportunities Professional development and training programs Excellent company benefits, including an Employee Recognition Program A supportive and collaborative team culture

About BGIS

BGIS is a global leader in facility management and technical services, managing over 40,000 facilities worldwide with a team of 10,000+ employees globally. We deliver innovative solutions across a range of sectors, including Defence, Healthcare, Education, and Utilities.

Apply Now

If you’re an experienced operations professional looking for an exciting opportunity, apply now to join BGIS as a Cleaning Operations Manager in the Hunter Region, NSW.

For more information about BGIS and our opportunities, visit apac.bgis.com.

BGIS is an equal opportunity employer and encourages applications from all backgrounds.

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