Job Title: Cleaning Supervisor
Location: Richmond, NSW
Employment Type: Full-Time
Company: BGIS

About BGIS:
BGIS is a leading provider of integrated facility management services, supporting Defence and government clients across Australia. We are committed to service excellence, innovation, and building strong client relationships. Join a team where your work truly matters.

The Opportunity:
We are currently seeking a proactive and experienced Cleaning Supervisor to oversee cleaning and housekeeping services at our Defence site in Richmond, NSW. In this full-time position, you will lead a team of staff, manage daily operations, ensure compliance with contract requirements, and uphold high standards of service delivery.

Please note: Due to security clearance requirements, this role is open to Australian citizens only.

 

Key Responsibilities:

Operations & Compliance

Prepare and manage cleaning rosters in line with service delivery and budget expectations Conduct daily pre-start meetings and weekly toolbox talks to ensure effective communication Carry out a minimum of 20 service inspections and 4 specialist inspections each week Monitor stock levels and handle ordering to ensure readiness and efficiency Ensure WHS incidents are reported within required timeframes Maintain accurate records, manage passes, and submit monthly compliance reports

Leadership & People Management

Lead, motivate, and support the cleaning and housekeeping team Process timesheets and manage staff leave and absenteeism Ensure all staff are adequately trained and follow BGIS safety and service procedures Promote a positive, values-driven team culture

Customer & Stakeholder Engagement

Act as the main point of contact for all cleaning operations on-site Build strong relationships with clients, contractors, and stakeholders Address and resolve any issues or complaints promptly and professionally Represent BGIS in meetings and provide required reporting  

What We’re Looking For:

Qualifications & Experience

Demonstrated experience supervising cleaning teams in a facilities or property setting Strong verbal and written communication skills Experience conducting inspections, audits, and compliance reporting Familiarity with WHS procedures and staff management Previous experience with large-scale contract management is highly regarded

Key Attributes

Customer-focused with a commitment to delivering high-quality service Strong leadership and team-building skills Detail-oriented and highly organised A collaborative and solutions-focused mindset  

Why Join BGIS?

Be part of a secure and respected Defence contract Work in a supportive and collaborative environment Opportunities for growth and development Competitive salary and benefits package

Apply Now!
If you're ready to lead a hardworking team and play a key role in delivering high-quality services at a Defence facility, apply today.

Please note: This role is open to Australian citizens only due to Defence security clearance requirements.