Reference Job Profile

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Entry Core Jobs Customs & Trade Compliance - 300.316.338

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Reference Job Details

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Career Function

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Operations

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Job Family

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Customs & Trade Compliance

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Career Stream /Career Level

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Business Support / Core Jobs/Entry Business Support/Core Jobs

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Towers Watson Job Code

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NA

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Mercer Job Code

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SCN.06.002.S10

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Job Purpose

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Provide day-to-day administrative support with readily available advice customs and trade compliance activities to provide clearance of freight documentation through the relevant customs authorities in line with business strategy and objectives, corporate guidelines and policies

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Typical Business Titles

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Customs Clerk, Customs Clearance Clerk

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Differentiator

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\n\n\t\t\t\n\t\t\t\tIndividual contributor who completes activities or fulfills targets under immediate supervision and guidance and executes assigned tasks according to specific standards and guidelines\n\t\t\t\tEntry-level position typically requiring little to no prior knowledge or experience\n\t\t\t\tWork is routine or follows standard procedures and closely supervised\n\t\t\t\n\t\t\t\n\t\t\n\t\t\n\t\t\t\n\t\t\t

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Key Tasks

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\n\n\t\t\t\n\t\t\t\tUnder direct supervision, support delivery of customs and trade compliance processes and activities to optimize service and cost performance for customs clearance \n\t\t\t\tPerform assigned tasks of generally repetitive nature for import/ export documentation such as receiving, reconciling, consolidating/ summarizing documents and information \n\t\t\t\tUndertake data capturing activities, feed data into customs operating system and set up master data for transactions\n\t\t\t\tScreen paperwork, update documentation and support in documentation archiving processes\n\t\t\t\tExecute filing of customs entries and post-entry work/ transactions\n\t\t\t\tMaintain customer part lists\n\t\t\t\tSupport/ maintain operational systems as per instructions\n\t\t\t\tExecute back-office duties such as scanning, filing, reporting, etc. \n\t\t\t\tRegularly update shipment information and physical status\n\t\t\t\tGather required information for duty, tax and billing issues/ discrepancies to support other team members \n\t\t\t\tCollect data to draft reports and updates for performance monitoring to support other team members\n\t\t\t\tFollow defined processes, systems and methods for delivery of assigned tasks\n\t\t\t\tCheck recurring routine issues faced during delivery, else escalate to supervisor for inputs and guidance\n\t\t\t\tResearch, identify and obtain the permits, licenses, and certificates required for customs clearance and general customs formalities\n\t\t\t\tAdvice customers on legal (e.g. trade compliance - shipments to sanctioned countries) and customs topics\n\t\t\t\tContact customs authorities\n\t\t\t\n\t\t\t\n\t\t\n\t\t\n\t\t\t\n\t\t\t

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Stakeholders

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\n\n\t\t\t\n\t\t\t\tSupport and interact primarily with colleagues of own team\n\t\t\t\tCommunicate information that requires little explanation or interpretation\n\t\t\t\tAddress task-related issues appropriately to maintain work relationships\n\t\t\t\n\t\t\t\n\t\t\n\t\t\n\t\t\t\n\t\t\t

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Management Responsibility

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\n\n\t\t\t\n\t\t\t\tIndividual contributor without direct responsibility for leading others\n\t\t\t\n\t\t\t\n\t\t\n\t\t\n\t\t\t\n\t\t\t

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Qualifications & Key Requirements

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Education Level

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Vocational/Specialized/Technical/Certification

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Experience Level

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less than 2 years

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CHA Holder