YOU TACKLE FOR QUALITY AND GREAT SERVICE. THIS WILL IMPROVE THE LIFE OF OUR CUSTOMERS.\n\n\n\nWould you like to become part of the world's most international company in the world?\n\n\n\nA company that pioneered cross-border express delivery in 1969 and is now active in more than 220 countries and territories worldwide. Do you want to be part of a company that connects people worldwide? And the more people we connect, the better life will be on our planet.\n\n\n\nDo you want to make a difference? Then come to our \"Insanely Customer Centric\" Team and become a Certified International Specialist!\n\n\n

OVERALL ROLE PURPOSE:

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Act as the \"voice\" of the clearance department to external parties:

\n\n\n\tFacilitates the clearance of DHL shipments by communicating with customers, DHL entities and the authorities on clearance requirements and any discrepancies preventing the successful clearance of these shipments.\n\tCoordinates with the customer/DHL entitieslgovernment agencies to obtain the necessary shipment information and documents for the clearance department to successfully clear the shipments through the regulatory agencies when the existing information or documents are insufficient to permit successful clearance of the shipments.\n\n\n

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YOUR TASKS:

\n\n\n\tContact DHL customers (both origin and destination)for clearance-related shipment information or documents when the existing documents or information available are not sufficient for DHL toclear the shipments.\n\tProvide customer with duty and tax advice notification and to seek payment approval from thesecustomers when the duty and tax amounts payable exceeds DHL's payment limits.\n\tAssist in the coordination activities between the clearance department and DHL Customer Service, Finance, Commercial department on matters relatedto customs clearance.\n\n

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YOUR PROFILE:

\n\n\n\tExhibits an exceptional degree of ingenuity, creativity, resourcefulness and empathy.\n\tAnalyzes and resolves complex cross-functional issues.\n\tWell-developed relationship skills and ability to network with multiple levels of an organization and other business units.\n\tCompleted College Education preferably in B.S. Customs Administration\n\tSoftware skills (Word, Excel, PowerPoint, etc.)\n\tCommunication skills (English), spoken and written\n\n\n

OUR OFFER:

\n\n\n\tStrong career support in an international environment.\n\tGreat culture and colleagues.\n\tMultifarious benefit programs.\n\n\n

Do you see a personal challenge in these versatile and responsible tasks? Then apply now!

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We look forward to receiving your application!

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