MINIMUM QUALIFICATIONS: -Ability to read, write and understand verbal and written instructions. -Basic computer skills CONTACTS: -Within organization—all departments -Outside organization—insurance companies, physician’s offices, nursing homes, patient employers, vocational rehabilitation, and welfare department. DECISION MAKING: -Decision taken to supervisor for approval: + ETO Time + Clarification of changes of a procedure RESPONSIBLE FOR: -Computer -Printers -Copiers -Paper/Forms -Money received from patients