Company Description

One of Canada's Best Diversity Employers and Greater Toronto's Top Employers for many consecutive years, William Osler Health System (Osler) provides a safe and supportive health care network to grow your career. Osler is nationally recognized for its commitment to patient safety and is Accredited with Exemplary Standing, the highest rating a Canadian hospital can receive. As a major Ontario hospital system, and home to some of the biggest specialty and emergency departments in the country, Osler serves the 1.3 million residents of Brampton, Etobicoke and surrounding communities. We are proud to offer you incredible exposure to best-in-class health care delivery and challenging hands-on opportunities to stay at the top of your game.

A hospital system built for and by the community, we continue to expand our services to meet the needs of a growing population, creating opportunities for increased hands-on skills development, cross-department training and promotional opportunities. Guided by our accomplished senior leadership team, together we are driving our vision of patient-inspired health care without boundaries.

At Osler, we invest in careers that go beyond where health care professionals like you can achieve their goals and find deep personal and professional fulfillment. Join our team today!

Job Description

The Clerical Manager, Diagnostic Imaging (DI), participates actively as a member of the DI team, providing motivating and visionary leadership that fosters quality patient care delivery, excellent operational performance and evidence-based decision-making as well as maintains responsibility for all activities related to the DI clerical team and supporting processes and procedures. The incumbent will lead the day-to-day operations of the DI clerical team, identify improvement opportunities and design and implement relevant solutions, in collaboration with team members and relevant partners.

Accountabilities:

Maintains responsibility for the effective and efficient management of portfolioEvaluates structures, strategies, and processes; identifies opportunities for improvement with respect to service delivery and utilization of resources; ensuring consistency with the organization’s VisionDevelops, implements and manages short- and long-term plans for the portfolioProvides leadership through responsive and timely problem-solving of issues throughout the portfolioReviews/modifies existing and identifies/develops new short/long-term plans, in collaboration with DI leadership, prepares appropriate business plan documents in support of short- and long-term planning initiativesManages all aspects of portfolio human resources in consultation with assigned HR personnelSupports organizational strategies and initiatives (i.e. staff satisfaction) for the development of a motivated, cohesive and high functioning team of business/health administration professionals who can effectively meet portfolio requirements, involving encouraging ideas and suggestions for improvements in policies, procedures/practice, working with the leadership team to ensure creative and meaningful ways to acknowledge/recognize staff/volunteers and promotional opportunitiesSupports staff in a responsive and timely manner to perform effectively in their roles, meeting regularly with and encouraging leadership development with staff; utilizing effective strategies for change management and manages the change process effectivelyValues diversity in patients/staff/physicians and maintains a climate that attracts, maintains and motivates a diverse staff of top quality people, ensuring hospital policies/procedures are implemented to promote fairness and opennessCollaborates with site/program leadership in the development and implementation of staff recruitment and retention strategies; collaborates with Human Resources to develop up-to-date job documentation and maintains accountability for the recruitment, orientation and release of staffDevelops, implements and communicates performance measures in keeping with relevant professional and/or Osler standards; conducts regular performance appraisals of direct reports, guides and influences staff activities so that organizational goals are met and/or exceeded, provides ongoing coaching and feedback in a positive and supportive manner and recommends remedial action, if required

QualificationsMasters degree in health administration, business or related experience in a progressive, complex environment preferredUndergraduate degree in health administration, business management or health sciences requiredSix or more years related experience (program/service), including experience working in a leadership roleExperience in quality and process improvement preferredExperience in managing operational team in health care preferredExperience in managing a large sized team preferredWorking in a unionized environment preferredWorking with hospital information systems preferredProject planning, management and implementation experience preferredDemonstrated strong analytical and effective problem-solving abilitiesDemonstrated excellence in leadership and change management skillsDemonstrated ability to establish effective interpersonal relationships including effective collaboration with other leaders within the program and across the organizationDemonstrated effective leadership, planning and project management skillsExcellent oral, interpersonal and written communication skillsProven ability to establish positive relationshipsHighly motivated team playerEstablished reputation as a consultative, collaborative, coaching and mentoring style of leadershipMust demonstrate Osler's Values of Respect, Excellence, Service, Compassion, Innovation and CollaborationAbility to travel between all Osler sites will be required

Additional Information

Hours: Currently Days (subject to change in accordance with operational requirements)

ANNUAL SALARY:
Minimum: $104,227.50
Maximum: $130,279.50

HOOPP Pension Plan: Secure Your Future with Osler

When you join Osler, you're not just starting a job; you're investing in your future. As part of the Healthcare of Ontario Pension Plan (HOOPP), one of Canada’s most reliable and rewarding pension plans, you’ll enjoy peace of mind knowing you have a plan in place for your retirement. With Osler contributing $1.26 for every dollar you invest, you’re building a strong foundation for a comfortable retirement. With HOOPP, you can count on a steady, guaranteed monthly income for life. Discover more about how you can secure your financial future here.

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Osler values inclusivity and diversity in the workplace. We welcome and encourage applicants from diverse backgrounds. We are committed to providing accessible employment practices that are in compliance with the Accessibility for Ontarians with Disabilities Act. If you require an accommodation at any stage of the recruitment process, please notify Human Resources at [email protected].

While we thank all applicants, only those selected for an interview will be contacted. Any information obtained during the course of recruitment will be used for employment recruitment purposes only, and not for any other purpose.