Overview Writes, types or enters information into computer to prepare correspondences, bills, statements, receipts, checks, and/or other documents. Performs routine clerical and typing tasks involved in processing varied office materials such as form letters, requisitions, spreadsheets, flow charts, workpapers, and envelopes. Verifies information for accuracy and completeness against existing records, posts information to records or ledgers, and issues equipment. Greets callers and assists them with general problems or complaints, answers telephones, refers calls or takes accurate and complete messages. Qualifications CLERK I EDUCATIONAL REQUIREMENT High school diploma or general education degree (GED). EXPERIENCE REQUIREMENT Six months of experience is required. CLERK II EDUCATIONAL REQUIREMENT High school diploma or general education degree (GED). EXPERIENCE REQUIREMENT An additional one (1) year experience in a related field. CLERK III EDUCATIONAL REQUIREMENT High school diploma or general education degree (GED), and less than one year of specialized training or education. EXPERIENCE REQUIREMENT Two(2) years experience in a related field. COMPUTER SKILLS An individual should have knowledge of Database and Word Processing software. CERTIFICATES, LICENSES, REGISTRATIONS None. OTHER SKILLS AND ABILITIES Must have the ability to operate standard office machines. Must have good working knowledge of the basic principles of filing. Must have the ability to deal professionally and pleasantly with the public. OTHER QUALIFICATIONS Employee must not and will not be under sanction by the United States Department of Health and Human Services Office of the Inspector General (OIG) or by the General Services Administration (GSA) or listed on the OIG’s Cumulative Sanction Report, or the GSA’s List of Excluded Providers, or listed on the OIG’s List of Excluded Individuals/Entities (LEIE). PHYSICAL DEMANDS While performing the duties of this Job, the employee is regularly required to sit and talk or hear. The employee is frequently required to use hands to finger, handle, or feel. The employee is occasionally required to stand; walk and reach with hands and arms. The employee must frequently lift and/or move up to 10 pounds and occasionally lift and/or move up to 25 pounds. Specific vision abilities required by this job include close vision and ability to adjust focus. WORK ENVIRONMENT The noise level in the work environment is usually moderate.