Overview Writes, types or enters information into computer to prepare correspondences, bills, statements, receipts, checks, and/or other documents. Performs routine clerical and typing tasks involved in processing varied office materials such as form letters, requisitions, spreadsheets, flow charts, workpapers, and envelopes. Verifies information for accuracy and completeness against existing records, posts information to records or ledgers, and issues equipment. Greets callers and assists them with general problems or complaints, answers telephones, refers calls or takes accurate and complete messages. Qualifications EDUCATIONAL REQUIREMENT High school diploma or general education degree (GED) and less than one year of specialized training or education. EXPERIENCE REQUIREMENT Two (2) years of additional experience is required. COMPUTER SKILLS To perform this job successfully, an individual should have knowledge of Accounting, Database, Internet, Inventory, Spreadsheet and Word Processing software, and Order processing and Payroll systems. CERTIFICATES, LICENSES, REGISTRATIONS A driver's license may be required to work in some departments. If so, the applicant/employee must possess a valid driver's license with a driving history verified through a motor vehicle report that meets requirements for Cherokee Nation underwriting rating. OTHER SKILLS AND ABILITIES Ability to type 35 words per minute may be required and if so, must be verified by successfully completing a typing test. Must have the ability to operate standard office machines. Must have the ability to deal professionally and pleasantly with the public. OTHER QUALIFICATIONS Employee must not and will not be under sanction by the United States Department of Health and Human Services Office of the Inspector General (OIG) or by the General Services Administration (GSA) or listed on the OIG’s Cumulative Sanction Report, or the GSA’s List of Excluded Providers, or listed on the OIG’s List of Excluded Individuals/Entities (LEIE). PHYSICAL DEMANDS While performing the duties of this Job, the employee is regularly required to use hands to finger, handle, or feel and talk or hear. The employee is frequently required to sit. The employee is occasionally required to stand; walk; reach with hands and arms and stoop, kneel, crouch, or crawl. The employee must occasionally lift and/or move up to 10 pounds. WORK ENVIRONMENT The noise level in the work environment is usually moderate.