We have a fantastic opportunity for a talented individual to join Marsh Commercial in our Commercial team in Peterborough. This is a hybrid role that has a requirement to work three days per week in the office.
The role: Client Advisor
We have a fantastic opportunity for a Client Advisor to join our Commercial team located in our Peterborough offices.
This is the perfect role for someone with a background in Commercial insurance, whether that is Commercial Claims or Underwriting looking to move into a Handler role or for an experienced Commercial Client Advisor looking to develop their skills further within a Global Market Leader.
If you enjoy providing exceptional customer service, talking to people and have a good level of attention to detail and time management, then we’d love to hear from you.
We will rely on you to:
Work with Client Executives to retain and generate new business, by leveraging strategy information and managing contract reviews and midterm changes.Strive to meet sales goals by partnering with Client ExecutivesWork on all aspects of account management and service delivery to clients, ensuring client needs are identified and met in line with agreed service standards.Manage all day to day queries, renewals, amendments and mid-term adjustmentsBuild and maintain relationships with clients, prospects, client teams and producers to provide best in class service and drive growth.Perform critical client functions, including: evaluating risks; reviewing loss experience, cash flow and financials; developing solutions; articulating impact of options; leveraging prepared analytics and making recommendations to client across product lines.Serve as a client contact for day-to-day needs and answer standard or more difficult client questions to improve the client experience.What you need to have:
Commercial Insurance is essential however that can be from a Handler, Underwriting or Claims background.Ambitious nature and a keen contributor within a team environmentArticulate with strong client facing and stakeholder management abilitiesWhat makes you stand out:
Cert CII qualificationWhy join our team:
We help you be your best through professional development opportunities, interesting work and supportive leaders.We foster a vibrant and inclusive culture where you can work with talented colleagues to create new solutions and have impact for colleagues, clients and communities.Our scale enables us to provide a range of career opportunities, as well as benefits and rewards to enhance your well-being.#hybrid
Marsh, a business of Marsh McLennan (NYSE: MMC), is the world’s top insurance broker and risk advisor. Marsh McLennan is a global leader in risk, strategy and people, advising clients in 130 countries across four businesses: Marsh, Guy Carpenter, Mercer and Oliver Wyman. With annual revenue of $24 billion and more than 90,000 colleagues, Marsh McLennan helps build the confidence to thrive through the power of perspective. For more information, visit marsh.com, or follow on LinkedIn and X.
Marsh McLennan is committed to embracing a diverse, inclusive and flexible work environment. We aim to attract and retain the best people and embrace diversity of age background, civil partnership status, disability, ethnic origin, family duties, gender orientation or expression, gender reassignment, marital status, nationality, parental status, personal or social status, political affiliation, race, religion and beliefs, sex/gender, sexual orientation or expression, skin color, or any other characteristic protected by applicable law. We are an equal opportunities employer. We are committed to providing reasonable adjustments in accordance with applicable law to any candidate with a disability to allow them to fully participate in the recruitment process. If you have a disability that may require reasonable adjustments, please contact us at reasonableaccommodations@mmc.com.
Marsh McLennan is committed to hybrid work, which includes the flexibility of working remotely and the collaboration, connections and professional development benefits of working together in the office. All Marsh McLennan colleagues are expected to be in their local office or working onsite with clients at least three days per week. Office-based teams will identify at least one “anchor day” per week on which their full team will be together in person.