Are you a highly motivated person with a positive outlook and eagerness to serve?

We’re looking for a Client Associate to:

• Promptly answer and respond to telephone inquiries to resolve client questions to your best ability
• Handle and gather confidential information for opening new accounts and service requests
• Educate clients transitioning to online services and instruct mobile application capabilities
• Maintain a high level of company product knowledge to effectively answer customer queries
• Accurately process and follow up on disbursements
• Enter client data in company software systems
• Assist the team with delegated assignments