We have an exciting opportunity for passionate Client Care Associate at our hospital branch in Uppingham, Rutland and are seeking that special someone who enjoys helping people, to join our team. The hours are full-time and can be spread over 4 or 5 days. **The role:** The Client Care Associates play a pivotal role within our team. They are responsible for the day to day running of our busy reception area, providing a first-class service to our clients and supporting our clinical teams. This role will not only give you the opportunity to develop your customer care skills, in addition to this, we will support and develop you with CPD programs to enhance your skills and capability as we believe in career development for all our associates. Did we mention you also get the chance to cuddle the patients too! **The person:** + Passionate about customer care, ideally with a strong customer service background + Ability to communicate with clients either face to face, over the telephone or our online portal + Attention to detail and able to prioritise tasks + Empathetic, approachable, friendly with a positive attitude **Who we are:** Rutland Veterinary Centre is a first opinion veterinary practice with 5 branches and a hospital in the surrounding area. We pride ourselves in offering on-site emergency care, 24 hours a day, 365 days a year. Our dedicated team of clinical and non-clinical staff provide high standards of care to our patients and our clients. We support many local pet charities and are heavily involved in the local community. **What we offer:** + 40 hours plus 1:3 Saturdays. Hours can be worked over 4 or 5 days. + 25 days annual leave plus Birthday Day + Life assurance 4 x salary + Pension Scheme 3% employer, 5% employee contributions Salary Sacrifice + Enhanced Sick Pay + Enhanced Family Leave + E-cars Salary Sacrifice + Cycle to Work Scheme Salary Sacrifice (perm only) + Refer a Friend + Pet Insurance Discount & substantial staff discount if you register your pets with us + Discount Platform – Benefits Hub + Reduced Gym Membership (Pure Gym) + Associate Assistance Programme + Eye Care Scheme + Headspace + Annual Flu Voucher At Linnaeus, we are committed to supporting the physical and mental health of all our Associates. We have an amazing team of Mental Health First Aiders (MHFA) across our practices and central support office in addition to a confidential Employee Assistance Program which is available for everyone.