We’re looking for a Client Care Coordinator to be the welcoming face of our  South Dunedin clinic — Monday to Friday, 8:30 AM to 5:00 PM, with flexibility to cover other clinics as required.

You’ll be part of a close-knit team, supporting clients and making a real impact. If you're adaptable, reliable, and ready to jump in, we’d love to hear from you!

Must have: Valid driver’s license & access to a vehicle.

Responsibilities for this role include;

Providing gold standard client care

Welcome customers with warmth and professionalism

Manage appointments and front desk duties

Assist with hearing aid repairs and over-the-counter sales

Conduct basic hearing screenings

Travel between clinics as needed (vehicle required)

Comfortable navigating digital tools and adapting to new systems as technology evolves.

(Hearing screening and hearing aid repair experience is not necessary and full training is provided in these areas)

What You’ll Bring:

Customer service or retail experience

Friendly, clear communication style

Strong admin and multitasking skills

Great phone manner and attention to detail

Valid driver’s license and access to a vehicle

Why You’ll Love It Here:

Supportive, values-driven team

Be a part of a positive workplace culture where your contributions are valued

Learn new and exciting skills 

Free premium hearing aids (plus family discounts!) 

Discounted Southern Cross health insurance

 Free flu shots & Employee Assistance Program

 Enjoy ongoing training and development to help you succeed

A day off to celebrate your Birthday!

If you’re organised, people-focused, and ready to make a difference — apply now with your CV and cover letter and let us know why you would like to join our Bay Audiology team.