We’re looking for a  Roving Client  Care Coordinator to be the welcoming face across  multiple clinics — Monday/Tuesday/Thursday/Friday, 8:30 AM to 5:00 PM, with flexibility to travel and work across multiple clinics as required.  

You’ll be part of a close-knit team, supporting clients and making a real impact. If you're adaptable, reliable, and ready to jump in, we’d love to hear from you!

Must have: Valid driver’s license & access to a vehicle.

Responsibilities for this role include;

Providing gold standard client careWelcome customers with warmth and professionalismManage appointments and front desk dutiesAssist with hearing aid repairs and over-the-counter salesConduct basic hearing screeningsTravel to work across multiple clinics (vehicle required)Comfortable navigating digital tools and adapting to new systems as technology evolves.

(Hearing screening and hearing aid repair experience is not necessary and full training is provided in these areas)

What You’ll Bring:

Customer service or retail experienceFriendly, clear communication styleStrong admin and multitasking skillsGreat phone manner and attention to detailValid driver’s license and access to a vehicle

Why You’ll Love It Here:

Supportive, values-driven teamBe a part of a positive workplace culture where your contributions are valuedLearn new and exciting skills Free premium hearing aids (plus family discounts!) Discounted Southern Cross health insurance Free flu shots & Employee Assistance Program Enjoy ongoing training and development to help you succeedA day off to celebrate your Birthday!If you’re organised, people-focused, and ready to make a difference — apply now with your CV and cover letter and let us know why you would like to join our Bay Audiology team.