Rediscover the Joy of Hearing – With Us!
At Bay Audiology, we’re passionate about helping people reconnect with the sounds they love. From hearing tests to ongoing care, we’re here every step of the way.

We’re looking for a Client Care Coordinator to be the welcoming face of our Flagstaff, Hamilton clinic — Tuesday to Friday, 8:30 AM to 5:00 PM, with flexibility to cover our Waikato clinics as required.

You’ll be part of a close-knit team, supporting clients and making a real impact. If you're adaptable, reliable, and ready to jump in, we’d love to hear from you!

Must have: Valid driver’s license & access to a vehicle.

Responsibilities for this role include;

Providing gold standard client care Welcome customers with warmth and professionalism Manage appointments and front desk duties Assist with hearing aid repairs and over-the-counter sales Conduct basic hearing screenings Travel between clinics as needed (vehicle required) Comfortable navigating digital tools and adapting to new systems as technology evolves.

(Hearing screening and hearing aid repair experience is not necessary and full training is provided in these areas)

What You’ll Bring:

Customer service or retail experience Friendly, clear communication style Strong admin and multitasking skills Great phone manner and attention to detail Valid driver’s license and access to a vehicle

Why You’ll Love It Here:

Supportive, values-driven team Be a part of a positive workplace culture where your contributions are valued Learn new and exciting skills  Free premium hearing aids (plus family discounts!)  Discounted Southern Cross health insurance  Free flu shots & Employee Assistance Program  Enjoy ongoing training and development to help you succeed A day off to celebrate your Birthday! If you’re organised, people-focused, and ready to make a difference — apply now with your CV and cover letter and let us know why you would like to join our Bay Audiology team.