Client Care Manager – Jenkintown, PA 19046

Are you looking to make a difference in people's lives? Are you flexible? Are you looking to have some thing that creates moments of satisfaction every day? If yes- then look no further.

Visiting Angels is a private, non-medical home care agency seeking an organized, efficient, and friendly individual to join our team as Client Care Manager

As Client Care Scheduling Manager, you will be responsible for creating and implementing the care schedules of our senior clients. Our Angel caregivers provide meaningful assistance for seniors in their home, and as Client Case Manager, you will assign appropriate caregivers and monitor their success.

Benefits:

Competitive salary based on experience ("Pay for performance" culture with quarterly bonuses)PTOHealthcare benefitFlexible Savings PlanOn-call pay

In this role you will:

Participate in initial and ongoing client and caregiver schedulingStaff cases matched by clients' needs, caregivers' skills, experience, availability, and personality.Schedule, participate, and document home visits, collecting client feedback on caregiver performance of duties. Address problems, as required.Collaborate with Wellness Team Supervisor to review Plan of Care in accordance with client needs and wishes; support facilitation of updates as warrantedEvaluate client and employee satisfaction to effectively resolve complaints and incidentsRecognize and reward good job performance and promote caregiver recognitionEscalate disciplinary action to the Client Care Coordinator ManagerMaintain positive relationships with clients and referral sourcesPerform on-call evening and weekend duties, as directedPerform other functions as deemed appropriate by the management team

Ready to start your rewarding career? Apply to Visiting Angels today!

Requirements:

Associate Degree in a healthcare-related field and two years of supervisory experience in home care is preferred.Proficiency with Microsoft Office applications, scheduling systems, and other healthcare industry-related softwareExcellent communication skills and professionalism at all timesDetail-oriented team playerAbility to multitask, work under pressure and problem solveStrong commitment to client service excellence and ability to generate goodwill for Visiting Angels with our staff, client, their families, and referral sourcesAbility to remain flexible, resilient, calm and maintain a sense of humor in all situations.Ability to plan, organize, prioritize, delegate and accurately complete work activities within deadlines while managing interruptions.

Apply today to join our home care team!

This position is open at our office in Jenkintown, PA. We are located at 1250 Greenwood Ave, #1, Jenkintown, PA 19046. Please call us at (215) 938-7201 to learn more!

ALL APPLICANTS MUST BE ABLE TO PROVIDE PROOF OF VACCINATION.