Seeking a Client Coordinator in the Cedar Rapids Area!! Job Description + Respond to inquiries or issues in a timely manner on the phone and/or email. + Resolve issues through active listening by clarifying the concern, determining the best course of action, explaining the solution, expediting correction including dispatching service and/or ordering parts, ensuring a quality interaction. + Generate detailed and factual customer documentation. + Maintain a positive, empathetic, and professional attitude always. + Participate in product training to learn about company products. Hard Skills + Customer Service + Issue Resolution + Documentation + Product Knowledge Soft Skills + Active Listening + Empathy + Professionalism + Communication Job Type + Contract-to-Hire position with a duration of 4 Month(s). + Will be brought on permanent if there are no issues with attendance and your ability to complete work. + Fully on-site position in Cedar Rapids, Iowa. + Opportunities for growth if work ethic exceeds their expectations Work Environment + Each employee has their own cubicle/phone/computer. Monday through Friday, first shift. + 7:45am - 4:15pm. Occasional Saturdays if needed but not mandatory + Kitchen with Refrigerator included for breaks and storage of any food + 20 - 30 employees in the office + Office was built in 2020 About Aston Carter: Aston Carter provides world-class corporate talent solutions to thousands of clients across the globe. Specialized in accounting, finance, human resources, talent acquisition, procurement, supply chain and select administrative professions, we extend the capabilities of industry-leading companies. We draw on our deep recruiting expertise and expansive network to meet the evolving needs of our clients and talent community with agility and excellence. With offices across the U.S., Canada, Asia Pacific and Europe, Aston Carter serves many of the Fortune 500. We are proud to be a ClearlyRated Best of Staffing® double diamond winner for both client and talent service. Diversity, Equity & Inclusion At Aston Carter, diversity and inclusion are a bridge towards the equity and success of our people. DE&I are embedded into our culture through: + Hiring diverse talent + Maintaining an inclusive environment through persistent self-reflection + Building a culture of care, engagement, and recognition with clear outcomes + Ensuring growth opportunities for our people The company is an equal opportunity employer and will consider all applications without regard to race, sex, age, color, religion, national origin, veteran status, disability, sexual orientation, gender identity, genetic information or any characteristic protected by law. If you would like to request a reasonable accommodation, such as the modification or adjustment of the job application process or interviewing process due to a disability, please email astoncarteraccommodation@astoncarter.com (%20astoncarteraccommodation@astoncarter.com) for other accommodation options.