Altoona, PA, 16602, USA
1 day ago
Client Coordinator
Description We are seeking a dedicated, service-oriented person to assist with scheduling clients and greeting walk-in guests. You will be responsible for supporting our business increase by providing excellent customer service, answering phone calls, processing payments, and scheduling appointments with advisors. You will work closely with our team to ensure all customer needs are met promptly and efficiently. Key Responsibilities: + Answering inbound calls professionally and providing customer service according to set standards. + Handling customer inquiries both telephonically and by walk-ins. + Processing customer payments accurately and efficiently. + Resolving product or service problems by clarifying customer complaints and providing appropriate solutions. + Identifying and assessing customers' needs to achieve satisfaction + Collaborating and coordinating with internal departments to deal with customers' requests and concerns. Requirements + High school diploma or equivalent. + Previous experience in a customer support role. + Previous experience processing money orders, cashier checks, and credit cards + Familiarity with CRM systems and practices. + Proficient in relevant computer applications. + Solid communication and interpersonal skills. + Ability to handle stressful situations and remain calm. + Strong attention to detail and organizational skills. Are you ready to bring your customer service skills to our dedicated team? Do you have the attention to detail required to excel in a fast-paced and dynamic environment? If so, don't delay. Apply today to join our team as an office assistant. Please submit your resume detailing your previous experience and demonstrating your skills applicable to this role. Don’t miss out on this exciting opportunity to grow your career. All resumes will be reviewed, but only those selected for an interview will be contacted. Robert Half is an equal opportunity employer. TalentMatch® Robert Half is the world’s first and largest specialized talent solutions firm that connects highly qualified job seekers to opportunities at great companies. We offer contract, temporary and permanent placement solutions for finance and accounting, technology, marketing and creative, legal, and administrative and customer support roles. Robert Half works to put you in the best position to succeed. We provide access to top jobs, competitive compensation and benefits, and free online training. Stay on top of every opportunity - whenever you choose - even on the go. Download the Robert Half app (https://www.roberthalf.com/us/en/mobile-app) and get 1-tap apply, notifications of AI-matched jobs, and much more. All applicants applying for U.S. job openings must be legally authorized to work in the United States. Benefits are available to contract/temporary professionals, including medical, vision, dental, and life and disability insurance. Hired contract/temporary professionals are also eligible to enroll in our company 401(k) plan. Visit roberthalf.gobenefits.net for more information. © 2025 Robert Half. An Equal Opportunity Employer. M/F/Disability/Veterans. By clicking “Apply Now,” you’re agreeing to Robert Half’s Terms of Use (https://www.roberthalf.com/us/en/terms) .
Confirm your E-mail: Send Email