Position Description:
The Client Coordinator works with clients, patients and active caregivers to identify open shifts, availability, and coordinate schedules. The Client Coordinator understands the needs, requirements, and preferences of all client types (patients, facilities, referral sources, caregivers, and staff) and optimizes staffing ratios. Through daily interaction with clients and caregivers, the Client Coordinator builds relationships with clientele to foster additional business opportunities.
Essential Duties and Responsibilities:Builds relationships with Maxim clients and active caregivers to understand their scheduling needs, requirements, and preferencesCoordinates and confirms schedule with clients and active caregiversRecords caregivers’ correspondence, needs, availability, and schedule in system of recordEnsures all placements adhere to applicable compliance and contract requirementsPartners with Business Development Manager, Clinicians, Recruiters, and Field Support staff to debrief on staffing shortages, client satisfaction, and business development opportunitiesPerforms on-call as needed or assignedAssists with other duties as neededMinimum Requirements:High School degree or equivalent required, some completed college coursework preferredOne year work experience in a team environmentMust meet all federal, state, and local requirementsProficiency in MS Office, Internet, and emailMust be energetic, highly motivated, and able to work in a fast-paced environmentMust be highly organized, detail oriented, and have exceptional planning and problem solving skillsExcellent verbal and written communication skillsWage/Salary Information:$18 - $23 per hour, plus $2000 annual bonus potential
Benefits:Medical/Prescription, Dental, Vision, Health Advocacy (company paid if enrolled Medical), Health Advocate Employee Assistance Program, Health Savings Account , 401(k), 401(k) Company Match, Profit Sharing, Short Term Disability, Long Term Disability, Primary Caregiver Leave, Parental Leave, Life and Basic Accidental Death and Dismemberment Insurance, Voluntary Life and Accidental Death and Dismemberment Insurance, Hospital Expense Protection Plan, Critical Illness Insurance, Accident Insurance, Dependent Care Flexible Spending Account, Home and Auto Insurance, Pet Insurance, Transportation Benefits, CommonBond, Educational Assistance Program, College Partnership Program, Paid Time Off/Company Holidays
\t\t\t\t\tAbout Maxim Healthcare Services \t\t\t\t\tMaxim Healthcare Services has been making a difference in the lives of our patients, caregivers, employees and communities for more than 30 years. We offer private duty nursing, skilled nursing, physical rehabilitation, companion care, respite care and behavioral care for individuals with chronic and acute illnesses and disabilities. Our commitment to quality customer service, compassionate patient care, and filling critical healthcare needs makes us a trusted partner wherever care is needed. \t\t\t\t\t
\t\t\t\t\t \t\t\t\t\tMaxim Healthcare Services is an equal opportunity/affirmative action employer. All qualified applicants will receive consideration for employment without regard to sex, gender identity, sexual orientation, race, color, religion, national origin, disability, protected Veteran status, age, or any other characteristic protected by law.